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The Westin Dallas Downtown

4.0 star property

Photo gallery for The Westin Dallas Downtown

Exterior
Lobby
Meeting facility
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Dallas World Aquarium
    ‪6 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • American Airlines Center
    ‪19 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, View, Corner

  • 69.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Dallas

With a stay at The Westin Dallas Downtown, you'll be centrally located in Dallas, within a 10-minute walk of Dallas World Aquarium and Sixth Floor Museum. .This hotel is 0.6 mi (1 km) from Kay Bailey Hutchison Convention Center and 0.7 mi (1.1 km) from Perot Museum of Nature and Science.

What's nearby

  • Dallas World Aquarium - 6 min walk - 0.6 km
  • Kay Bailey Hutchison Convention Center - 9 min walk - 0.8 km
  • Perot Museum of Nature and Science - 13 min walk - 1.1 km
  • Reunion Tower - 14 min walk - 1.2 km
  • American Airlines Center - 19 min walk - 1.6 km

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Twisted Trompo - ‬2 min walk
  • ‪Frankie's - ‬2 min walk
  • ‪WingBucket - ‬1 min walk

About this property

The Westin Dallas Downtown

Hotel with 2 restaurants, a quick walk to Kay Bailey Hutchison Convention Center
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 326 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Digital programming and iPod docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Grill and Vine, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dallas? This hotel has 7320 square feet (680 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7320 square feet of space)
  • Meeting rooms - 21

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.819 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rhonda

Stayed 2 nights in Oct 2024

6/10 Okay

Rainey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaqueila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in was a breeze. Staff was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Just what I wanted
Stayed 1 night in Oct 2024

10/10 Excellent

sheida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Yoshinori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite Expedia pays for the accomodation fees on my behalf, Westin took all the room charges from me and they didn't understand what I explained regarding the Flight and Hotel package. I contacted Expedia about my anger and disatisfactions reght after I returned to the U.K but Westin has not yet refunded the charges despite they confirmed Expedia that they will do so. Terrible isn't it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as promised

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not a bad property, but expected more from Westin. Everything in the hotel had seen better days and was a bit beat up. The room itself was very clean though, and you can't beat the Westin beds.
Stayed 2 nights in Nov 2024

8/10 Good

Sindy, Grapevine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Downtown, Parking available for a fee and it’s walking distance to many restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Veronique

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view. Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Deadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave it a 4 out of 5 because the pool / hot tub was out of order, but it was a very nice place.
Stayed 1 night in Nov 2024

10/10 Excellent

Saylor

Stayed 2 nights in Oct 2024

6/10 Okay

Yoel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Oct 2024

8/10 Good

Keir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

8/10 Good

Victoria

Travelled with group
Liked: Staff & service
Generally a good stay. Night time receptionist is not good with people. Near the train station so more proximity to people coming and going, property itself is bare minimum clean. Large scratch marks on the window sill, had to edit out of photos. Would not stay again
Stayed 2 nights in Oct 2024

6/10 Okay

Teanna

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy Beth

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024