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Tru by Hilton Garland Richardson

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Garland Richardson

Lobby
Lobby
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪3 min walk‬
  • Firewheel Town Center Mall
    ‪3 min drive‬
  • Firewheel Golf Park
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Garland, an IHG Hotel

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1002)
The price is AU$194
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Holiday Inn Garland, an IHG Hotel

About the area

Garland

A stay at Tru by Hilton Garland Richardson places you in the heart of Garland, a 5-minute drive from Firewheel Golf Park and 11 minutes from Lake Ray Hubbard. .This hotel is 7.6 mi (12.3 km) from Richland College and 7.6 mi (12.3 km) from University of Texas at Dallas.

What's nearby

  • Curtis Culwell Center - 3 min walk
  • Firewheel Town Center Mall - 3 min drive
  • Firewheel Golf Park - 5 min drive
  • University of Texas at Dallas - 12 min drive
  • Plano Convention Center - 13 min drive

Getting around

  • Downtown Garland Station - 6 min drive
  • Dallas Union Station - 24 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Bloom Cafe - ‬4 min drive

About this property

Tru by Hilton Garland Richardson

Hotel with free breakfast, near Firewheel Golf Park
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Garland Richardson. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 1 night in Sep 2024

10/10 Excellent

PATTY, ROCKPORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was handy and very clean
Stayed 1 night in Oct 2024

4/10 Poor

Uri

Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
I appreciated the proximity to the Curtis Cullwell Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I are residents of the Philippines, so our US trip over 3 weeks and 4 cities resulted in many hotels. Tru was the best of all our accomodationsconsidering breakfast selection, room amenities and desk clerk interactions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with family and small children
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were great! And the staff was professional
Stayed 1 night in Aug 2024

2/10 Terrible

Tyree

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best place. Staff was not friendly and understanding. Not a good experience at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Bradley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet would not flush, the sink water pressure was abysmal, barely any water came out. we had to fill the trash can with water from the shower to pour in the toilet tank in order to flush it. When front desk staff was told about these issues in the morning they had an attitude and didn’t care.
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ron

Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Easy check in. Friendly staff and the room was clean with a comfortable bed.
Stayed 1 night in Oct 2024

4/10 Poor

Brad

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Jerry

Disliked: Staff & service
I liked the pool table. I didnt like there was so many different staff members
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

6/10 Okay

Amanda Ismenia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good until we checked out. On Expedia, it says checkout is at 12:00 pm however Tru by Hilton said checkout was at 11 am. The front desk lady on Sunday morning on 9/29/24 was very rude about this. It was not our fault that there was miscommunication about our check out. She was so rude and gave horrible customer service. Would not return because of her.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, comfortable & clean rooms. Very beautiful lobby.
Stayed 1 night in Sep 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst ive ever experienced! The staff is rude and unhelpful. Theres bugs in the room and the staff could not care less. We changed rooms because there were multiple bugs in the room. We found a baby cockroach in our bed in the second room. and when we called front desk she said we could switch room's again. We told her we already switched rooms and would just like fresh sheets and pillows. She said she didnt have access to the maintenance closet and all the staff had gone home after 5. Though we didnt feel comfortable sleeping in that room. We packed our stuff, went down stairs and asked about another room only to be told theyre booked anyway. At that point i just wanted a refund and find another hotel. Hyatt next door was way cleaner, more professional, and around the same price.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennen

Disliked: Staff & service
I showed up for my reservation on September 27, 2024 and was told my room was canceled by hotel.com.hotel.com did not call to tell me that my room was canceled nor did the hotel call to tell me that my room was canceled. Even though I booked through Hotels.com, I fail as a business. I am your customer still at the end of the day and you all should have called to let me know that my reservation was canceled. Because now I will probably never use Hotels.com again, but then your facilities won’t come up in mind because you know I think you don’t care for your customers. But then the young lady and the manager was not friendly delivering the news like I was bugging them so you guys can brush up on your Customer Service skills as well. I will say that the facility was clean looked very nice. However, the Customer Service will probably not allow me to come to your facilities again.
Stayed 2 nights in Sep 2024

8/10 Good

JoAnn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

JG

Liked: Staff & service, property conditions & facilities
Did not appreciate the smell of Seman on the towels. Also, soap, shampoo & conditioner dispensers were hard to squeeze. Good breakfast and location. Easy close to restaurants.
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The room was great but the light in bathroom 411 does not work
Stayed 1 night in Sep 2024