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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Frette Italian sheets, premium bedding, Select Comfort beds, minibar
View from property
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service

Explore the area

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
  • Grand Beach
    3 min walk
  • Biarritz City Hall
    6 min walk
  • Casino Barriere
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    12 min drive

Room options

Suite, 2 Bedrooms (Imperial)

  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed (Rooftop)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Single Beds (Ambassador, Cruise Liner Collection)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Cruise Liner Collection)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Ocean View (Classic Collection)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Cruise Liner Collection)

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Classic Collection)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Imperial Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Classic Collection)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Beach View

  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Palais)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 283 reviews" "
Rating 8 - Good. 39 out of 283 reviews" "
Rating 6 - Okay. 8 out of 283 reviews" "
Rating 4 - Poor. 11 out of 283 reviews" "
Rating 2 - Terrible. 3 out of 283 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Farahnaz

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage property
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

ryoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder
Das hotel hat alles im Griff bei Problemen helfen sie und finden eine Lösung . Das team ist hervorragend vom Check in bis zum Mechaniker, alles bestens, ein super pool , ein herrliches spa. Wir hatten ein Upgrade in die Gary Cooper Suite , Great. Frühstück super
Stayed 2 nights in Aug 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Place
Marvelous stay in an historic place where everything is beautiful
Stayed 6 nights in Aug 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Liz

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst experience ever
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great services beautiful hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Stayed 3 nights in May 2024

10/10 Excellent

Jahan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 2 nights in May 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Stayed 1 night in Apr 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Stayed 1 night in Mar 2024

10/10 Excellent

Mirko Thomas

Stayed 5 nights in Dec 2023

10/10 Excellent

vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Micaela, Alamo

Stayed 1 night in Oct 2023

10/10 Excellent

Ulf

Stayed 2 nights in Sep 2023

10/10 Excellent

Kwoon I

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay second time, Happy
Stayed 6 nights in Aug 2023

10/10 Excellent

Carlos, san antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Stayed 1 night in Sep 2023