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Dar Es Salaam Serena Hotel

5.0 star property

Photo gallery for Dar Es Salaam Serena Hotel

Lobby
Garden
Terrace/patio
Bar (on property)
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Ohio Street, Dar es Salaam
  • Dar es Salaam International Conference Centre
    ‪3 min walk‬
  • Julius Nyerere International Conference Centre
    ‪9 min walk‬
  • Askari Monument
    ‪10 min walk‬
  • Dar es Salaam (DAR-Julius Nyerere Intl.)
    ‪10 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | In-room dining

Presidential Suite

  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Ocean View

Executive Room, Ocean View

Executive Room, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Business Suite

Business Suite

Business Suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Dar es Salaam

With a stay at Dar Es Salaam Serena Hotel, you'll be centrally located in Dar es Salaam, within a 5-minute drive of Zanzibar Ferry Terminal and Dar es Salaam International Conference Centre. .This golf hotel is 0.5 mi (0.7 km) from Julius Nyerere International Conference Centre and 0.5 mi (0.8 km) from Dar es Salaam Botanical Gardens.

What's nearby

  • Julius Nyerere International Conference Centre - 9 min walk
  • Zanzibar Ferry Terminal - 18 min walk
  • Kariakoo Market - 3 min drive
  • Port of Dar es Salaam - 5 min drive
  • Coco Beach - 16 min drive

Getting around

  • Dar Es Salaam Central Station - 20 min walk
  • Julius Nyerere Intl. Airport (DAR) - 10 min drive

Restaurants

  • ‪Chowpatty - ‬12 min walk
  • ‪Subway - ‬2 min walk
  • ‪Pronto Pizza - ‬3 min walk
  • ‪Delhi Darbar - ‬8 min walk
  • ‪Marrybrown - ‬12 min walk

About this property

Dar Es Salaam Serena Hotel

Luxury hotel with 2 restaurants and a full-service spa
Dar Es Salaam Serena Hotel offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 230 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Jahazi Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Dar es Salaam? This hotel has 13121 square feet (1219 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Jahazi Restaurant - This seafood restaurant serves lunch and dinner.
Serengeti - This buffet restaurant serves breakfast, lunch, and dinner.
Kibo Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Island Traders - Onsite restaurant. Guests can enjoy drinks at the bar.
Bakers Basket - This coffee shop serves breakfast and lunch.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Jahazi Restaurant
  • Serengeti
  • Kibo Bar
  • Island Traders
  • Bakers Basket

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (13121 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: midnight; Check-in end time: 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TZS 60685.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 60685.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 20339

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Dar Es Salaam Serena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 327 reviews
Rating 8 - Good. 119 out of 327 reviews
Rating 6 - Okay. 32 out of 327 reviews
Rating 4 - Poor. 11 out of 327 reviews
Rating 2 - Terrible. 10 out of 327 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Seung

Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless.
Stayed 5 nights in Oct 2024

10/10 Excellent

WENYI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Cathryn

Travelled with group
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
Stayed 5 nights in Sep 2024

6/10 Okay

Rita

Stayed 4 nights in Sep 2024

8/10 Good

Moyez

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

RAJ, ATLANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service
Stayed 1 night in Aug 2024

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, consistent each time and across various Serena properties.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception personal was exceptionally kind and willing to help on anything I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great African buffet. Excellent pool and patios
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

RAJ, ATLANTA

Liked: Staff & service, amenities, property conditions & facilities
great staff & hotel
Stayed 1 night in Aug 2024

8/10 Good

Prasad

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Jul 2024

6/10 Okay

Anu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yibo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Meera Pravin, NAIROBI

Stayed 2 nights in Jun 2024

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 5 nights in Apr 2024

8/10 Good

Mande

Stayed 4 nights in Apr 2024