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Upon check in, I lined up for my term to check in and was ignored when a couple walk right up to the counter and was helped before me. I didn't want to make a big deal out of it but I was clearly there first and the staff saw me waiting. Anyway, once check in, my room 711 had a slight hint of cigarrate odor. Someone clearly smoked in the room. I didn't ask to change the room as my parent stayed at the room next door. However, this left a bad impression immediately especially when the property claimed to be a 5 star hotel. What I liked abou the property. I like the full gym with all the different weights. The buffet breakfast was good with different choices. Final thought, I visited this hotel back in 2017/2018 and the hotel had a roof hot spring and I think it was great, relaxing and it was fun star gazing and looking at the mountains while enjoying the tranquility. This feature has unfortunately been removed.

Friendly and helpful staff

It has one of the best hot spring in the area. The location is on a place where there isn’t any of restaurants outside of the property. However, if you visit this place you will want to enjoy all the amenities within the property. By the way, all the amenities can still be enjoyed for free after you check out of your room

Modern, clean hotel with friendly helpful staff

The property is right across the street from the ocean with great walking paths. There are no restaurants or convenience stores within walking distance. They offer driver service, which I used to go to the aquarium. The pricing was very reasonable. I reserved a single, which was WAY roomier than I expected. The double bed was very comfortable. The hotel as a whole could use a refresh, but had some nice amenities. The laundry room was clean and priced below the usual. The restaurant food is mediocre, which is a shame since that's your only choice if you don't have a car.

Beautiful and functional hotel. The skybar is also very pleasant!