Great place on itself,..although it is an adjustment to get to know the formula "hotelroom only". I would have preferred staying in the Morosani or Schweizerhof,..but because of a last-minute booking, we had to take what was left. No complaint on that side.
Room was great, nice look, and clean. The downside of that building, was that you could hear all noises from the neighbouring room, or even further. Was no fun, definitely on the 31st of Dec.
I had reserved 3 different restaurants from the place itself, on 3 different evenings. We checked the table location during the day, in order to have that specific table booked for us. When we arrived in the evening, our table was taken by someone else. For me, that shows no consideration, no respect, total neglect. Concerning organisation at the Postli corner, something turned out completely wrong. They couldn't move on,.. while we were waiting for another table, you would at least expect that they would ask what would you like to drink,..no. Once we were seated we also had to wait over 30 minutes before being able to place our order. Dito for the bill. On the top, I could have been nasty, and neglect that the drinks were not included,..which I did not,...