2/10 Terrible
Marijo
Travelled with family and small children
23 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not clean. The sheets are blue instead of the industry standard of white to properly clean & detect stains. The sheets felt damp & had a funny residue to them & smelt like Lysol. They leave the pull out bed made & it was clear that it hadn’t been opened nor changed by staff in between guests. The bathroom doesn’t have the normal counter space or any vanity outside like you’d typically find in a motel. The towels were not clean, super thin dollar store quality. They don’t provide a plastic laundry bag or have any pool towels. The rooms smell like bug spray covered up with air freshener. We requested to be moved after the first terrible night after attempting a shower and having the water back up above ankle level. We were told to pack up our stuff and they would have another room a few hours later after check out & turnover. We came back many hours later, went to the new room which didn’t smell as bad as the first. We attempted to swim. The pool is not heated like we were told it was the before booking, but it is clean. After a few minutes of swimming my kids lips were blue; so they got out & we went & spent the day sightseeing & ate dinner. We returned & It was nice to have ice cream & an arcade on site, but we were “mistakenly” charged an extra $10 on top of the very expensive posted prices of the ice cream. They did correct the mistake. We went back to our room & decided to forfeit our second night we prepaid for and left. Waste of $$
Marijo
Stayed 2 nights in Aug 2024