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Bahía Escondida

3.0 star property

Photo gallery for Bahía Escondida

Property amenity
Spa reception
Breakfast, lunch, dinner served; international cuisine, pool views
Water park
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Bungee Cola de Caballo
    ‪7 min drive‬
  • Presa La Boca
    ‪8 min drive‬
  • Matacanes Canyon
    ‪11 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪62 min drive‬

Room options

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Gamma Rincón de Santiago

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (293)
The price is AU$273
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Gamma Rincón de Santiago

About the area

Santiago

Located in Santiago, Bahía Escondida is on the waterfront, within a 15-minute drive of Presa La Boca and Cascada Cola de Caballo. .This family-friendly hotel is 29.4 mi (47.3 km) from Bioparque Estrella.

What's nearby

  • Bungee Cola de Caballo - 7 min drive
  • Presa La Boca - 8 min drive
  • Cascada del Chipitin - 9 min drive
  • Matacanes Canyon - 11 min drive
  • Cascada Cola de Caballo - 13 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 62 min drive

Restaurants

  • ‪Presa la Boca - ‬9 min drive
  • ‪Tacos Isidro's - ‬7 min drive
  • ‪Bam Bam Villa de Santiago - ‬8 min drive
  • ‪La Casona Bahia Escondida - ‬5 min walk
  • ‪Delicias del Mar - ‬8 min drive

About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools and a marina
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court, a marina, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy international cuisine at La Casona, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, express check-out, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 for adults and MXN 170-200 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Casona

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Motor-boating
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Microwave
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from October to March
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 87 out of 273 reviews
Rating 8 - Good. 74 out of 273 reviews
Rating 6 - Okay. 53 out of 273 reviews
Rating 4 - Poor. 36 out of 273 reviews
Rating 2 - Terrible. 23 out of 273 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

nelson

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
the building is too old the sink from the bathroom was not drain the water and the paint come off from the walls look like ghost town
Stayed 3 nights in Oct 2024

4/10 Poor

Ninfa, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful, but the room need some upgrades
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good resort just needs a remodel
Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Travelled with family
Disliked: Staff & service
El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would say the service was horrible, but it was none existent
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Valeria, houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place has potential, but it needs a complete renovation.
Stayed 2 nights in Jul 2023

2/10 Terrible

Cesar, Fort Worth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Stayed 1 night in Jun 2023

10/10 Excellent

José de Jesús

Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Big disappointment
It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2022

10/10 Excellent

Sergio E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
Stayed 7 nights in Dec 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Terri

Travelled with family
Disliked: Amenities, property conditions & facilities
Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.
Stayed 1 night in Nov 2021

4/10 Poor

Camilo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No water
None of the water park was open. We were told only open on weekends. Very disappointed child.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the 2 bedroom Master Suite on the 4th floor which had an amazing view. Fantastic place for family with kids. Large pool and cool water park.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019