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Hampton Inn & Suites Des Moines/Urbandale

2.5 star property

Photo gallery for Hampton Inn & Suites Des Moines/Urbandale

Lobby
Studio, 2 Queen Beds, Accessible (Hearing)
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Living area
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
8811 Plum Dr, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪7 min drive‬
  • Living History Farms
    ‪8 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Flat-screen TV

Room, 1 King Bed, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Flat-screen TV

Room, 1 King Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Flat-screen TV

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Flat-screen TV

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Express and Suites Urbandale by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (687)
The price is AU$199
for 1 room
includes taxes & fees
8 May - 9 May
Holiday Inn Express and Suites Urbandale by IHG

About the area

Urbandale

With a stay at Hampton Inn & Suites Des Moines/Urbandale in Urbandale, you'll be within a 15-minute drive of Drake University and Jordan Creek Town Center. .This hotel is 10.3 mi (16.6 km) from Wells Fargo Arena and 13.6 mi (21.9 km) from Adventureland.

What's nearby

  • Merle Hay Mall - 7 min drive - 5.0 km
  • Living History Farms - 8 min drive - 8.4 km
  • Drake University - 11 min drive - 11.6 km
  • Jordan Creek Town Center - 12 min drive - 13.8 km
  • Wells Fargo Arena - 13 min drive - 16.7 km

Getting around

  • Des Moines International Airport (DSM) - 33 min drive

Restaurants

  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Casey's General Store - ‬7 min walk
  • ‪Culver's - ‬3 min walk

About this property

Hampton Inn & Suites Des Moines/Urbandale

Hotel in Urbandale with free breakfast and a fitness center
Hampton Inn & Suites Des Moines/Urbandale offers 95 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Moines/Urbandale Hotel Urbandale
Hampton Inn Moines/Urbandale Hotel
Hampton Inn Moines/Urbandale Urbandale
Hampton Inn Moines/Urbandale
Hampton Inn Suites Des Moines urbandale Ia
Hampton Inn & Suites Des Moines/Urbandale Hotel
Hampton Inn & Suites Des Moines/Urbandale Urbandale
Hampton Inn & Suites Des Moines/Urbandale Hotel Urbandale

Hampton Inn & Suites Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 368 reviews
Rating 8 - Good. 70 out of 368 reviews
Rating 6 - Okay. 26 out of 368 reviews
Rating 4 - Poor. 14 out of 368 reviews
Rating 2 - Terrible. 8 out of 368 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Stayed 2 nights in Jan 2025

8/10 Good

Joseph, Parker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there several times. Usually we are given bottles of water for the room. This time the clerk did not want to and they did nothing for us. Our room was nice as usual but across from ours was some kids who pounded on doors all night and were loud. We had to call the front desk and they did resolve it promptly. The hotel lost its luster for us.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nearby Interstate exit. Room was clean and quiet.
Stayed 1 night in Dec 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Travelled with family
The entire property is clean, rooms are large, beds are very comfortable & coffee is available all day. Staff even texted to see if we needed anything. We love this property & always stay here when visiting family.
Stayed 3 nights in Dec 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The rooms were spacious in size. It is located right off the interstate with several good restaurants around it. Not far from Living History farms or shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

This hotel was super clean, bed was comfortable, and shower was hot and didn't lack pressure.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Terra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Never again

Wasn’t the best stay. This was a family stay for basketball tournament. The good: clean, comfy beds, close to food and shopping. That’s it. The bad: Jam packed full of people using lobby for drinking alcohol/eating. Kids running around like crazy. Breakfast was terrible; toaster broken, everything was out, Oj water logged, no creamer for coffee. You name it everything out. No plug for tub drain so no bath. People above us were stomping like elephants. Horrendous! Will never stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Good, clean and as it should be
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

Rishi

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Jesse at the front desk was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Jayme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, well lit, and spacious. The bathroom was awesome; lots of space and a good layout. Night check in staff were super nice and friendly; promptly helping me get checked in and even gave me a couple of complementary bottles of water. Would definitely stay here again!!
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property and rooms were nice and clean. Staff was very pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
Good-Nice Staff, Parking, Good Breakfast. Bad-Could not get room keys for an hour-programming issue, gave us wrong room to start, Smell of cigarettes in the bathroom (coming from another room), Blood on the curtains, Old dingy pillow cases. Place has gone downhill.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was a family was put in the room beside me and their was a baby that cried all night and woke me at 5:50 am by crying.
Stayed 2 nights in Aug 2024