2/10 Terrible
Randall
23 Sept 2024
Disliked: Cleanliness
The Super 8 is directly behind and butts up to the Baymont. Both are operated by the same owner and no one was available at the Super 8 front desk. instead there was a sign to go to the Baymont front desk because they were short staffed. (i had to go to the Baymont to get breakfast as well.) So the Super 8 is unsupervised and guests can do as they please—like smoking where they aren't allowed.
The whole building is posted as "no smoking" allowed, but there was the distinct smoke odor in my room and a couple of brown spots in the tub which looked like cigarette burns. The tub/shower spigot handle was very loose but did work. The window curtain was partially unhooked on one side but too difficult to reattach behind the decorative cover board. I didn't see a room darkening roll down shade. So unless you have something with you, you cannot close the curtains to darken the room.
The room was clean, recently renovated, great mattress, and quite nice; the was conpletely opposite to the public areas. However, the bathroom smelled like someone had used it and the toilet bowl still hadn't been flushed well. The coffee maker was missing the tray to put the complimentary coffee pod packet in. The on/off button did not work properly; I had to hold it down with something heavy or else it would pop up to the off setting.
The two desk clerks were courteous and competent. The night desk clerk at The Baymont came out quickly and checked me in.
Randall
Stayed 1 night in Sep 2024
