Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Indoor pool
Exterior
Standard Room, 2 Single Beds, Accessible (Communications)
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Henry Ford Medical Center - Columbus
    7 min walk
  • Twelve Oaks Mall
    4 min drive
  • JD Racing Indoor Karting
    4 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    30 min drive

Room options

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Single Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Similar properties

About the area

Novi

With a stay at Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel, you'll be centrally located in Novi, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2 mi (3.2 km) from Twelve Oaks Mall and 2.6 mi (4.2 km) from West Oaks.

What's nearby

  • Henry Ford Medical Center - Columbus - 7 min walk
  • Twelve Oaks Mall - 4 min drive
  • Twelve Mile Crossing at Fountain Walk - 5 min drive
  • Suburban Collection Showplace - 7 min drive
  • Novi Ice Arena - 8 min drive

Getting around

  • Royal Oak Station - 21 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Garrett Popcorn Shops - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Hotel in Novi with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel offers 92 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 954 reviews" "
Rating 8 - Good. 297 out of 954 reviews" "
Rating 6 - Okay. 96 out of 954 reviews" "
Rating 4 - Poor. 60 out of 954 reviews" "
Rating 2 - Terrible. 50 out of 954 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arsenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Yoshinori

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel experienced entire building power outages. We did not stay this hotel. They promised the refund of charges. It has been more than two week and I did not see the refund
Stayed 1 night in Aug 2024

8/10 Good

Sherri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor of our room was very wet in front of the heat/air vent. Otherwise the room was very nice and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

gowthaman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good
Stayed 1 night in Aug 2024

6/10 Okay

Joy

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Safe
It was nice. There were several very loud rooms, very late in the night. We called down to the front desk. They didn't do anything about it. Not happy with that. Nothing amazing. Safe and clean
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for a quick stay
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean. Nice rooms.
Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay with friendly staff….yummy breakfast!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Will definitely stay again. Breakfast was great. Really liked the room layout, friendly staff, and Breakfast was fantastic. Small repair needed to bathroom door and the pool was small. That's our only negative
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

shehzad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, Clean place.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean room convenient parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time at this Hotel. All the staff wer
Stayed 3 nights in Jul 2024

4/10 Poor

Latoya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hi my door look like some one kick it in we had to slam the door to close it no tissue in the room bathroom toilet stop up I was very unhappy
Stayed 2 nights in Jul 2024

6/10 Okay

Hansal, Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests on 3rd floor keep stomping on the floor at night time around 11 pm and we complained few times to the front desk. The staff said they will attend the complain but guests still keep making noise and banging on the floor. We could not sleep till almost 1 AM.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Beautiful nice hotel with nice pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Our first room was never cleaned. The staff was very apologetic and gave me points for my rewards. We stayed 4 nights and each night we had to get our room keys rekeyed. The free breakfast was okay, not the best.
Stayed 4 nights in Jul 2024

6/10 Okay

Jennifer, Tucson

Travelled with partner
Disliked: Property conditions & facilities
The air conditioner in the room didn't work. The toilet had a hard time flushing, took several attempts each time. We asked to change rooms and were given a key to a room that wasn't cleaned so stayed in original room. Breakfast was good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but the traffic management in the local area is a nightmare while roadworks are going on. Not the hotel’s fault, but didn’t help our vacation at all!
Stayed 3 nights in Jul 2024