Holiday Inn & Suites Detroit - Troy, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Restaurant
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
870 Tower Drive, Troy, MI, 48098
  • Troy Historic Village
    4 min drive
  • The Detroit Shoppe
    6 min drive
  • Somerset Collection
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    43 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Troy

Located in Troy, Holiday Inn & Suites Detroit - Troy, an IHG Hotel is within a 5-minute drive of Polar Bears Memorial and Troy Historic Village. .This hotel is 13.5 mi (21.7 km) from Great Lakes Crossing Outlets and 3.1 mi (4.9 km) from Daisy Knight Dog Park.

What's nearby

  • Troy Historic Village - 4 min drive - 4.0 km
  • Somerset Collection - 6 min drive - 7.3 km
  • Oakland University - 9 min drive - 9.9 km
  • Chrysler LLC Headquarters - 10 min drive - 13.3 km
  • Detroit Zoo - 14 min drive - 20.8 km

Getting around

  • Troy Transit Center - 13 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 43 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Red Robin - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Kerby's Koney Island - ‬6 min walk

About this property

Holiday Inn & Suites Detroit - Troy, an IHG Hotel

Hotel in Troy with a 24-hour fitness center and a 24-hour front desk
Holiday Inn & Suites Detroit - Troy, an IHG Hotel offers 146 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 146 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at Toast to Toast serving the guests of Holiday Inn & Suites Detroit - Troy, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in Troy? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Toast to Toast - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Toast to Toast

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • Conference space (4000 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM

Holiday Inn & Suites Detroit - Troy, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 214 reviews" "
Rating 8 - Good. 51 out of 214 reviews" "
Rating 6 - Okay. 21 out of 214 reviews" "
Rating 4 - Poor. 6 out of 214 reviews" "
Rating 2 - Terrible. 20 out of 214 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
The person working the front desk was away for 15m while I waited to be checked it. She did not apologize for the delay and did not seem to care that I was frustrated.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gurmej

Liked: Cleanliness, staff & service, property conditions & facilities
There is no breakfast included
Stayed 1 night in Jul 2024

8/10 Good

Deborah

It would have been once to inform arriving customers that the breakfast hours include a $30 charge for two.
Stayed 1 night in Aug 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sheri-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Hotel was very easy to find, very modern and clean. The only “issue” was that the Keurig in our room didn’t work, but with coffee being readily available for free in the lobby, this wasn’t a huge deal at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gail Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little old in areas some minor repairs needed. Breakfasts was sub par, no hot chocolate or orange juice.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Work Ethic could be improved
Unimpressed with the receptionist. After check-in, I tried calling the front desk from my room about 6-7 times over a 10 minute period. The line was busy every time. Finally, I went downstairs to talk with the front desk receptionist. She was over at a nearby bar talking with a worker. She spotted me and lazily walked over to see what I needed. She was able to resolve my issue, but I should not have had to go downstairs to ask a simple question. I also believe she took the front desk phone off the hook. Separately, the air conditioning was very loud in the room, but needed to be on due to the hot weather. I got very little sleep that night.
Stayed 1 night in Jul 2024

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. At check in our room wasn’t ready, but they were able to provide a comparable room since we were on a time constraint. Understaffed in breakfast area. Ran out of clean dishes, silverware, and coffee cups, so we had to wait before being able to eat. Food was good, but very few hot choices when we are arrived by 9:15; no eggs, bacon or potatoes. This area really needs to be manned by one person, restocking and cleaning area during breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very clean even had a kureg coffee maker in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service
Dont arrive after 6pm or they give your paid room
Booked and paid for room earlier in day.. i work all day on cell towers till dark.. i arrived arround 10 pm to check in.. lady at desk notified me that my single king room was given away to another guest.. she said they were fully booked that night and i should of tried to check in 3 hours earlier when they were busy to have the room i paid for.. ended up having to go down the street and get a room at the Hampton Inn which cost me an extra $40 more that what i paid their.. still waiting on refund from holiday inn express.. not holding my breath.. they didnt care about giving my paid room away to another guest 3 hours earlier... being paid for it should matter that i check in at 10pm if the room is paid in full in advance.. very upset.. hotels .com customer service was not successful at getting my refund that night..
Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service
Flat, hard pillows Got locked out of room. They changed the key code to my room Told me it happened to the few room sof guests No fruit, eggs nor fruit on breakfast bar No thanks from front desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Ari

Stayed 2 nights in Jul 2024

2/10 Terrible

Curtis

Disliked: Staff & service
Horrible staff! Extremely unacceptable- will never go back!
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was an okay experience. The phone in room was not working. Some of the lights too. Breakfast was not very great for the price.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and value
Check in was smooth, room was nice, overall clean, except shower and shower curtains had other people hair in it. But the hotel was accommodating and the staff this trip was all amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Still clean, not so much compared to last year, breakfast is bad and expensive, good neighborhood
Stayed 2 nights in May 2024

10/10 Excellent

Ishaq, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and very friendly staff. Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

laquinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel was wonderful. It is very new and clean, and there were no bad smells here. The staff was friendly and attentive. The area is great, there are great restaurants in close vicinity and amazing shopping just a few miles away. I would definitely stay here again and thoroughly recommend this hotel.
Stayed 2 nights in Jun 2024