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Issacs Residency

3.0 star property

Photo gallery for Issacs Residency

Exterior
Reception
Bar (on property)
Premium Room, 1 Double Bed, Mountain View
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Mattupatty Road, Devikolam, Kerala, 685612
  • Mount Carmel Church
    ‪10 min walk‬
  • Munnar Juma Masjid
    ‪12 min walk‬
  • St. Thomas Marthoma
    ‪3 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 50 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Mountain View

Premium Room, 1 Double Bed, Mountain View

Premium Room, 1 Double Bed, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Carmel Top Resort

  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
5.0 out of 5, Exceptional, (2)
The price is AU$83
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Carmel Top Resort

About the area

Munnar

Located in Devikolam, Issacs Residency is within a 15-minute walk of Mount Carmel Church and Munnar Juma Masjid. .This hotel is 1.4 mi (2.3 km) from St. Thomas Marthoma and 1.5 mi (2.5 km) from Tata Tea Museum.

What's nearby

  • Mount Carmel Church - 10 min walk
  • Munnar Juma Masjid - 12 min walk
  • Tata Tea Museum - 3 min drive
  • Rose Garden - 4 min drive
  • Carmelagiri Elephant Park - 6 min drive

Restaurants

  • ‪Kanan Devan Tea Sales Outlet - ‬7 min walk
  • ‪Hotel Issacs Residency - ‬7 min walk
  • ‪Roachas Food Court - ‬12 min walk
  • ‪Rapsy Restaurant - ‬9 min walk
  • ‪Tea Tales Coffee - ‬9 min walk

About this property

Issacs Residency

Hotel in Devikolam with 2 restaurants and a 24-hour health club
Issacs Residency offers 32 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Make yourself at home in one of the 32 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour health club. Additional features at this hotel include wireless internet access (surcharge), concierge services, and free babysitting.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Devikolam? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Issacs Residency has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (INR 25 per day)
  • WiFi in public areas has a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: INR 280 for adults and INR 280 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1507 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 800
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately INR 280 for adults and INR 280 for children
  • Fee for wireless internet in public areas: INR 25 per day (2-device limit, rates may vary)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Issacs Residency
Issacs Residency Hotel Devikolam
Issacs Residency Hotel Munnar
Issacs Residency Munnar
Issacs Residency Devikolam
Issacs Residency Hotel
Issacs Residency Devikolam
Issacs Residency Hotel Devikolam

Issacs Residency Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohit

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

Martin Jebaraj

Stayed 1 night in May 2022

2/10 Terrible

Nabeel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad service/accused of stealing/made to wait long
They keep chargeable-if-you-use items inside the room which I have not seen anywhere else in the world. There are bottles of water, beverages kept in the refrigerator in the room, packets of potato chips : all which they said will be payable if used. It was a strange thing to notice. They should not keep it in the room unless it has been ordered or asked for. So when I went to check-out, they made me wait till one of the managers went to the room and checked if any of the items have been used or not. Then again they said they are missing one of the cloth towels in the bathroom. So we had to go back and check again and see if it was fallen anywhere, but couldn't find it anywhere. Finally we told they can check our bags if they want if they suspect we were stealing it. Then after some arguments, the manager told he will handle it. It was extremely impolite and were accusing us of stealing.
Stayed 1 night in Apr 2022

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in good shape, fairly well maintained. centrally located, walking distance to the town.
Stayed 2 nights in Mar 2022

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with new interiors.
Stayed 2 nights in Dec 2021

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great experience
Stayed 1 night in May 2019

6/10 Okay

pratik, mumbai

Liked: Cleanliness
Disliked: Room comfort
Good Hotel.....with a catch
Hotel is good, located at stones throw away from Munnar city centre. However, the hotel comes across as one that has not been renovated for atleast 15 years. Rooms lack white light, adequate charging points, room heating options. Getting adequate hot water even in stipulated time was an issue. The furniture in the room has a feel of antiquity to it. All in all ....3 stars.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

right at the centre of the town
A beautiful courtyard in front with colourful flower beds, the restaurant which we have frequented earlier is average, cleanliness is good. The rooms are small and cramped, but clean. The mini fridge was adequately loaded. The housekeeping staff were very cordial and helped us with the extra beds as soon as we reached the room. Had a pleasant sleep at night with the cool weather - the room appeared to be dusty as the kids started sneezing and having stuffy nose in the morning when they woke up. Rates are too high for the average facilities they are providing. And the place appears to be falling apart - though it had a good name in the past. Good maintenance and upkeep of the rooms is highly essential if they have to keep it running - many of my friends suggested against taking rooms here. So reputation is already low and they appear to be struggling.
Stayed 1 night in Apr 2018

2/10 Terrible

ruby, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Hotel has deducted charge of rs 7164.00 two times from my card.when I said return my rd 7164.00 they said it does not come in my account.i have shown them my bank statement .they are silent....Never go that hotel...
Stayed 1 night in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not as described on the website
Room choices advertised on the website stated deluxe TWIN rooms. The only twin rooms are standard, no views. There was no bar in the hotel as advertised. It’s been closed for ‘ several months’ due to local laws. Staff were very friendly and helpful
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Munnar trip
hotel location is good. food is good hotel seems little old construction hence avg rating 4/5.
Stayed 2 nights in Sep 2017

6/10 Okay

paramasivan, chennai

Liked: Cleanliness, staff & service, property conditions & facilities
Located in city center.
Advantages : staff,cleanes. Disadvantage : food taste not to standard.as specifically south indian food.cost of food is very high. Room service not in 24 hrs.area like munnar should have 24 hr hot water.but not available need improve this area.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good Stay at Munnar
This was a good stay, and it is at a very good location for Munnar. If you want to visit the tourist places of Munnar, this would be a good location.

8/10 Good

CARLOS DAVID, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice service
Nice hotel to visit the area, nice food, very friendly staff at the front desk. Totally recomendable

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A rather rustic experience
The basic essentiels are available, but there is no hot water 24/7 unless the sun shines. There is a tiny backup water heater, quite insufficient, that can heat a trickle of hot water into a bucket. In the local setting this place can probably pass as a mid-range hotel. Otherwise not. The room is pretty damp and smells of mold. Staff is quite helpful and there is a small restaurant on site. International TV channels are available.

10/10 Excellent

Muralidhar, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Excellent experience

8/10 Good

Yuvaraj, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to Stay
Good to stay but bit costly, Good Breakfast..

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
if your stuck in Munnar
Well this was a rather tragic hotel in a pretty tragic town,the hotel was way overpriced,certainly in comparison to others we stayed at.

10/10 Excellent

Gafoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort