Room was fine. Food was good. Although both grossly overpriced. However, everything else was a disaster.
The entire property is under renovation/construction. Which was never disclosed at any point during the reservation, the confirmation, or subsequent automated communications. Staff didn't even acknowledge there was renovations/constructions, even though everything looked like a war zone, and moving around was actually a hazard.
Because of this, no common area was accessible. The dining room was closed (probably under renovation) and transferred to some small rather depressing room which could have been any dive in London.
The next morning, construction/renovation started at 8 in the morning, right outside the door. Including workers playing music.
When I raised the issue at front desk, I was met with utter contempt. Similar to when I checked in when the only greeting was that I was apparently early (and clearly an inconvenience.
This shows a level of contempt for guest that is highly unusual outside of Scotland. The price charged under the circumstances is therefore far, far too much.