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Mercure Hotel Dortmund Messe

4.0 star property

Photo gallery for Mercure Hotel Dortmund Messe

Exterior
Reception
City view from property
Dinner served, Regional cuisine, garden views
Dinner served, Regional cuisine, garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
Strobelallee 41, Dortmund, NW, 44139
  • Helmut-Koernig-Halle
    ‪1 min walk‬
  • Signal Iduna Park
    ‪3 min walk‬
  • Westfalenhallen
    ‪7 min walk‬
  • Dortmund (DTM)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Double or 2 Single Beds

Standard Twin Room, 1 Double or 2 Single Beds

Standard Twin Room, 1 Double or 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Dorint An den Westfalenhallen Dortmund

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (388)
The price is AU$137
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Dorint An den Westfalenhallen Dortmund

About the area

Dortmund

Mercure Hotel Dortmund Messe is centrally located in Dortmund, a 3-minute walk from Signal Iduna Park and 7 minutes by foot from Westfalenhallen. .This spa hotel is 1.1 mi (1.7 km) from Westfalenpark Dortmund and 1.9 mi (3 km) from Dortmund Christmas Market.

What's nearby

  • Signal Iduna Park - 3 min walk
  • Westfalenhallen - 7 min walk
  • Westfalenpark Dortmund - 3 min drive
  • Dortmund Christmas Market - 4 min drive
  • German Football Museum - 5 min drive

Getting around

  • Westfalen Stadion U-Bahn - 5 min walk
  • Dortmund Signal Iduna Park Station - 7 min walk
  • Dortmund (DTM) - 23 min drive

Restaurants

  • ‪Ciccio's - ‬10 min walk
  • ‪Reyna - ‬15 min walk
  • ‪Steakhouse Rodizio - ‬13 min walk
  • ‪Imbiss Hohe Straße - ‬14 min walk
  • ‪Pizzeria Regina - ‬11 min walk

About this property

Mercure Hotel Dortmund Messe

Pet-friendly hotel connected to the convention center in Innenstadt-West with a full-service spa
Mercure Hotel Dortmund Messe offers 139 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 139 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy Regional cuisine at RELAX, a bar/lounge where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dortmund? This hotel has 19981 square feet (1857 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
RELAX - Overlooking the garden, this bar specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Rosenterrassen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RELAX
  • Rosenterrassen

Things to do

  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (19981 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving by car on match days at Signal Iduna Park must contact the property in advance to provide their license plate number.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dortmund Kongress
Dortmund Messe Hotel
Kongress Dortmund
Mercure Dortmund Messe Kongress
Mercure Hotel Dortmund Messe
Mercure Hotel Dortmund Messe & Kongress
Mercure Hotel Kongress
Mercure Hotel Messe & Kongress
Mercure Messe Dortmund
Mercure Messe Kongress
Mercure Hotel Dortmund Messe Kongress
Mercure Hotel Messe Kongress
Mercure Dortmund Messe
Mercure Hotel Dortmund Messe Hotel
Mercure Hotel Dortmund Messe Dortmund
Mercure Hotel Dortmund Messe Kongress
Mercure Hotel Dortmund Messe Hotel Dortmund

Mercure Hotel Dortmund Messe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 308 reviews
Rating 8 - Good. 137 out of 308 reviews
Rating 6 - Okay. 24 out of 308 reviews
Rating 4 - Poor. 2 out of 308 reviews
Rating 2 - Terrible. 4 out of 308 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Dortmund
The hotel was perfect for our needs. I had asked for a high room with a specific view. I got exactly what I asked for. Staff were all very pleasant and helpful.
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was extremely pleasant! The hotel was very clean. The restaurant was good. The staff were friendly and knowledgeable. I would definitely recommend staying at this hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

shahin

Stayed 3 nights in Jun 2024

6/10 Okay

bledar

Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
2 minute walk to game
Stayed 4 nights in Jun 2024

8/10 Good

Immacolata

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Krista

Stayed 1 night in Apr 2024

8/10 Good

Rolf-Dieter

Liked: Cleanliness, staff & service, room comfort
Staff was extremely friendly
Stayed 1 night in Aug 2023

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and “Signal Iduna Park”.
Stayed 1 night in Apr 2023

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very comfortably situated next to the fair grounds, so could leave the car at the hotel and walk up. Free parking until 12 hours after arrival. Good breakfast buffet. Fast and stable WiFi internet. Unfortunately limited restaurants at walking distance, but Strobel had perfect dishes and they accept credit cards. ( in German restaurants an adventure sometimes )
View on parking
Stayed 1 night in Mar 2023

2/10 Terrible

terrrence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds are horrible two tiny beds squashed together with a tiny heavy comforter that makes you sweat like a pig falls off if turn over I complained to staff their answer this German style beds cannot do anything. No sleep 3 days glad to move out.
Stayed 3 nights in Aug 2022

8/10 Good

Stanislaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant and the bar was closed that evening.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nothing to complain very much but nothing to wow.
Guests stucked in the lift didn't wait long for help but reaction of the staff shown it wasn't the first time it happened. The lift should have been out of service but wasn't and five minutes later it happened again to another guest. Rooms very comfortable and clean.
Stayed 1 night in Aug 2020

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly & efficient staff
Lovely, helpful staff (both before & during our stay). Took delivery of tickets for us, and also took our bags to our room after we left them there when we arrived in Dortmund but before check-in opened. Hotel had great transport links as well. Would definitely stay here again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special trip
superb location and lovely hotel
Stayed 1 night in Oct 2019

8/10 Good

Wayne

Stayed 1 night in Sep 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very comfortable bed, location is great and easy to drive to.
Stayed 1 night in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Hotel - Dortmund - Excellent Service
Dortmund is a fabulous city with great parks and lovely people. The hotel was exceptionally helpful, spoke fluent English. I was travelling with my daughter and because I could not leave the hotel at night the hotel offered me a couple of free beers for the room. Could not rate them highly enough
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel and near stadium. Was charged for “business package “ that includes breakfast incorrectly ($76 euro)and when I called them to make the adjustments, was advised had to email in the request. Odd that she couldn’t just credit it. Haven’t receive any responses to my email yet. One morning, someone came into room while we were sleeping , could have been cleaning staff but we’re not too sure.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice staff, clean and great value, close to stadium so great for our needs.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location if you are going to a futbol game. Easily accessible from subway and train station and only about a 10 min cab ride from central train station in Dortmund.
Stayed 1 night in Feb 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location if watching Borussia Dortmund
This is the second time I've booked this hotel whilst attending a Borussia Dortmund football match. Location could not be better. Stadium is literally a 2 minute walk. Hotel has everything you need, including friendly staff. Would stay here again if I return in the future.
Stayed 1 night in Feb 2019

10/10 Excellent

Ata, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here with my wife for the star trek convention. Hotel is great. Very quite and in a nice place. A bit far away from the city but there are nice restaurants within walking distance
Stayed 2 nights in Apr 2018

10/10 Excellent

Jon, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Football!
My son and I booked this hotel as we were going to watch the Dortmund football match against Schalke. The hotel was in the perfect location as it offered car parking, a decent room to stay in and a very short walk to the football stadium. It was absolutely perfect for us and I would definitely recommend the hotel if you are going to the match. Staff at the hotel were excellent and all spoke English, which helped us out!
Stayed 1 night in Nov 2017