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Somatel Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Somatel Hotel

Exterior
Standard Double Room
Interior
Daily buffet breakfast (USD 14 per person)
Lobby lounge

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Rue Akwa-Bali, Douala, 17546
  • Cathedral of Saints Peter and Paul
    6 min walk
  • Espace Doual'art
    10 min walk
  • Aladin
    5 min walk
  • Douala (DLA-Douala Intl.)
    26 min drive

Room options

View all photos for Room (Annex)

Room (Annex)

Room (Annex)

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hôtel Séréna Bali

Parking included
Free WiFi
Restaurant
Air conditioning
5.0 out of 5, Exceptional, (1)
The price is AU$107
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hôtel Séréna Bali

About the area

Douala

A stay at Somatel Hotel places you in the heart of Douala, within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. .This hotel is 0.8 mi (1.3 km) from Eko Market and 0.9 mi (1.4 km) from Douala Maritime Museum.

What's nearby

  • Cathedral of Saints Peter and Paul - 6 min walk
  • Espace Doual'art - 10 min walk
  • Eko Market - 15 min walk
  • Port of Douala - 4 min drive
  • Douala Grand Mall - 6 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 26 min drive

Restaurants

  • ‪Le Boj - ‬16 min walk
  • ‪Opiom Bali - ‬3 min walk
  • ‪Caf'Art Bali - ‬8 min walk
  • ‪Mc Burger - ‬8 min walk
  • ‪La Cigale - ‬13 min walk

About this property

Somatel Hotel

Beaux Arts hotel with free parking connected to the convention center in Douala
Somatel Hotel offers 52 accommodations with safes and complimentary toiletries. Rooms open to balconies. These individually furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Douala hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 52 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this Beaux Arts hotel include complimentary wireless internet access, babysitting (surcharge), and shopping on site. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy local cuisine at La Voute, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
La Voute - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Voute

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Individually furnished
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.88 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Somatel
Somatel Douala
Somatel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel Douala

Somatel Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 22 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 10 out of 54 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

michael, Bloomington

Stayed 4 nights in Dec 2021

8/10 Good

Valentin

Stayed 1 night in Jun 2021

2/10 Terrible

RaoulPao, Cincinnati oh

Disliked: Cleanliness
My trip who's called i going to let you know when is the next trip
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

James, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel
Employees was not able to access to my online reservation.
Stayed 1 night in Jan 2018

10/10 Excellent

Duclos, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good food and security
The Staff are very friendly with customers The food are served on time
Stayed 2 nights in Dec 2017

6/10 Okay

Camille

Disliked: Room comfort
Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).

2/10 Terrible

Christie, New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Dirty! Too expensive!
This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.

2/10 Terrible

Adisa, Cleveland

Disliked: Staff & service, room comfort
No concept of professionalism or customer service
The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak

6/10 Okay

Yannick, Boston

Liked: Cleanliness
Not bad
Not bad hotel

8/10 Good

Brian, Ottawa

Liked: Staff & service, room comfort
Friendly and helpfull staff. Overall expensive.
Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).

6/10 Okay

Brian, Ottawa

Liked: Cleanliness, room comfort
Clean, safe, and quiet.
Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.

6/10 Okay

AMR, Virginia USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One star hotel
The room wasn't dirty but had a smell of humidity the staff was ok I would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner

6/10 Okay

Aleksander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Carlos, Washington D.C.

Disliked: Cleanliness, property conditions & facilities, room comfort
Air-condition problems
It is well located, safe, but rooms are very small and I had air condition problems. They "fixed" but it was a fan...not willing to fix it again or change the room. Internet super slow!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient location in the centre of Douala, very pleasant staff

4/10 Poor

Tammy Price, Cape Town, South Afrca

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good holiday destination
Myself and a colleague stayed at this hotel for 3 nights as we had to do business within the Cameroon. I had printed out the confirmation of our stay at the hotel and thank goodness I did. It took the unfriendly receptionist about half an hour to find our reservation. There was no deep soaking bath and no view of the garden as indicated on the hotel reservation. It is not that bad if you are visiting for business purposes but would definitely not go here on holiday!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible et Catastrophic
Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window. Impossible to sleep without mosquito net. Risk of malaria. Staff at reception impolite and have a suspicious attitude toward guests.

6/10 Okay

Christopher Agbaje, Lagos,Nigeria

Liked: Cleanliness, room comfort
My stay at Somatel Hotel douala
Even though I was on a short trip(2 nights),The hotel location was convenient, neat room, heated water, functioning wifi, helpful staff, good buffet breakfast.Free shuttle to and fro airport is a plus. I would recommend this hotel.

8/10 Good

Abbey, Nigeria

Liked: Cleanliness, staff & service
Doula trip
Very pleasant stay and the breakfast is cool.

6/10 Okay

Chet, Florida, USA

Disliked: Staff & service, room comfort
First and last time
I was promised a room with WiFi, a safe and a bath. The room actually delivered had none of these. And to get to the resto, you have to climb one stairs and then go down another, and the inverse when you leave. An incredible design! On the other hand, the breakfast buffet was better than average. Overall, though, next time in Douala, I'll go back to my favorite Swiss Hotel.

6/10 Okay

jackson76wj, South Africa

Liked: Cleanliness, room comfort
Reasonably prices hotel, perfect for short stay.
I only spent one night here, but the level of comfort is actually very commendable for this price range.

6/10 Okay

Callie Tydeman

The room was not as advertised and I had difficulty with communication as I do not speak French.

6/10 Okay

Curtis, Jeddah

Liked: Cleanliness, property conditions & facilities
Decent hotel in Douala
You won't find great luxury in Cameroon, but this hotel is pretty decent. The resturant was actually pretty decent (I've had some horrible meals in Cameroon). Rooms clean, found one small bug one night, most hotels in Cameroon, I essentially went hunting every night - so that was really good. Housekeeping staff couldn't wait to clean the rooms, fast and efficient. The pool was nice. Nice little bar. Drawbacks - some resturant staff need a lesson in customer service - odd layout of hotel - room was small