Location was good, allowed early check in and people were friendly however didn't listen to instructions/requests. I asked for extra towels but had to go get them myself every day, told them 3 people were staying not 2 so needed 3 sets of towels. Found a dead cockroach and ear wig in the room, bathroom needs to be redone as the whole faucet fixture was loose and hard to shut off or turn on, either a pill/candy/? on the floor that the dog found, dirty wash clothe behind the bathroom door, burn holes in the sheets and no room service for 3 days saying due to the dog when I specifically told them I don't leave him in the room, goes with me each day.