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Das Carls Hotel

4.0 star property

Photo gallery for Das Carls Hotel

Front of property
Bar (on property)
Sauna
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
Benrather Straße 7 A, Düsseldorf, NW, 40213
  • Konigsallee
    ‪4 min walk‬
  • Düsseldorf Christmas Market
    ‪4 min walk‬
  • Rhine Promenade
    ‪6 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪21 min drive‬

Room options

View all photos for Exclusive Suite

Exclusive Suite | In-room dining

Exclusive Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the area

Düsseldorf

With a stay at Das Carls Hotel, you'll be centrally located in Düsseldorf, just a 4-minute walk from Konigsallee and 6 minutes by foot from Rhine Promenade. .This hotel is 3.8 mi (6.1 km) from Messe Düsseldorf and 2.4 mi (3.9 km) from Mitsubishi Electric Hall.

What's nearby

  • Konigsallee - 4 min walk - 0.3 km
  • Düsseldorf Christmas Market - 4 min walk - 0.4 km
  • Duesseldorf City Hall - 4 min walk - 0.4 km
  • Rhine Promenade - 6 min walk - 0.6 km
  • Marina Düsseldorf - 15 min walk - 1.3 km

Getting around

  • Heinrich-Heine-Allee U-Bahn - 6 min walk
  • Düsseldorf Central Station - 17 min walk
  • Düsseldorf Intl. Airport (DUS) - 21 min drive

Restaurants

  • ‪Concept Riesling - ‬1 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk
  • ‪Heim Werk - ‬2 min walk
  • ‪Bäckerei Hinkel - ‬2 min walk
  • ‪Cøffe - ‬1 min walk

About this property

Das Carls Hotel

Hotel with a fitness center, a short walk to Konigsallee
Das Carls Hotel offers 73 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Televisions come with premium digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 73 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Düsseldorf? This hotel has 50 square feet (5 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, Catalan, Danish, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per day); reservations required
  • Parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 22.50 for adults and EUR 12 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-cm TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.5 for adults and EUR 12 for children
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per day (108 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Carat Düsseldorf Hotel
Düsseldorf Carat Hotel
Düsseldorf Hotel Carat
Hotel Carat Düsseldorf
carathotel Düsseldorf City Hotel Duesseldorf
carathotel Düsseldorf City Hotel
carathotel Düsseldorf City Duesseldorf
Das Carls Hotel Düsseldorf
Das Carls Düsseldorf
Hotel Das Carls Hotel Düsseldorf
carathotel Düsseldorf Carlsplatz
Das Carls
Düsseldorf Das Carls Hotel Hotel
Hotel Das Carls Hotel
Carat Hotel Düsseldorf
carathotel Düsseldorf City
Das Carls Hotel Hotel
Das Carls Hotel Düsseldorf
Das Carls Hotel Hotel Düsseldorf

Das Carls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 470 reviews
Rating 8 - Good. 176 out of 470 reviews
Rating 6 - Okay. 49 out of 470 reviews
Rating 4 - Poor. 17 out of 470 reviews
Rating 2 - Terrible. 8 out of 470 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dad carls stay

Excellent room and service
Stayed 4 nights in Jan 2025

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service
Great location near the old town. Decent clean hotel. Negatives, the quilt was tiny and it was noisy around my room. I would stay again though for the location.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Staff & service, amenities, property conditions & facilities
Great hotel - great location - such kind staff!! Would happily return!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent location to the river and old city along with luxury shopping. Amazing location. The amenities are great but no treadmill in the gym….its ok though as dusseldorf is a perfect city to run outside. Nice bar and breakfast restaurant too.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good hotel. Staff friendly and helpful. Shame there was no restaurant for evening dinner.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, West Bloomfield Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

robert

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Room comfort

Not a comfortable room

Was uncomfortable sue to the room being so hot. They took out the thermostat to cool off the room. On top of it being hard to sleep because of the heat the Maids are impatient and wont let you sleep in the morning so they can get into the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service, amenities
A/C not working, hot room
Stayed 1 night in Sep 2024

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are attentive. GF stayed in Dusseldorf and left a message for me at the hotel a few weeks ago. Was safely delivered to me. Attentive staff and just a wonderful time centrally in Dusseldorf.
Stayed 2 nights in Aug 2024

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice. Excellent service. The only complaint is there are air conditioning units in every room, although they remove the controllers so you can't use them. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard, Rochdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, and how beautiful is Düsseldorf😍. The hotel was easy to find, car park is next to it, our room was wonderful, and all of the staff were so kind and polite. Düsseldorf really does show off a rich German history, beautiful buildings, and such a vibrant night light life. I'm told over 300 bars😲 Breakfast here was amazing, the bar was lovely for having a drink before we went out. Overall a wonderful hotel and one we can't wait to visit again. Thank you for having us.
Stayed 2 nights in Aug 2024

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities

Good staff

Very good location in old town shrouded by shopping, food joints, good for walk nearby & sightseeing, Nice hotel,
Stayed 1 night in Aug 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Angel

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated, it needs a complete revamp to bring it up to date
Stayed 1 night in Aug 2024

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot Hot Hot

Lovely situated hotel with a great breakfast and excellent service but the air conditioning didn't work on the hottest week of the year, so sleeping in particular was incredibly uncomfortable - when I complained I received a decent discount, but I was told it had been broken since it was switched on earlier in the year. If I had been informed I would have changed my booking.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the location and staff, property marked as air conditioning and the room just had an oscillating fan. The room was cute, practical, but incredibly stuffy.
Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service

Dusseldorf Euros !!

Very nice hotel - clean and very friendly helpful staff. Breakfast was good and the location is superb. Two major issues - NO AC - super warm in the rooms and we had to ask nicely for 2 fans which were helpful but did not stop the room being really warm and muggy. The shower was great pressure but the construct is ridiculous with a glass door that is not flush with the bath so you cannot face the water at the door or you flood the bathroom ! We know !!! Overall recommend the hotel if it's not too hot otherwise bring a fan ! Staff great and location is the best !!
Stayed 3 nights in Jul 2024

8/10 Good

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no A/C in the rooms(( They have just a fan… Its to hot in the room
Stayed 4 nights in Jul 2024

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good but aircon a problem

Good stay, great location but room was hot due to lack of aircon and this was not a hot night outside, maybe only 16 degrees outside, need to fix aircon for a very good stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Ismet Yigit

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very old rooms, with uncomfortable beds. After 2 nights of sleeping, me and my brother both got back pain. Toilets are old as well.
Stayed 2 nights in Jun 2024

6/10 Okay

aidan

Liked: Staff & service
Stayed 1 night in Jun 2024