voco Dusseldorf Seestern, an IHG Hotel

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December 2024
January 2025

Photo gallery for voco Dusseldorf Seestern, an IHG Hotel

Reception
Front of property
Suite, 1 Bedroom, City View
Daily buffet breakfast (EUR 22 per person)
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Fritz-Vomfelde-Str. 38, Düsseldorf, NW, 40547
  • Seestern
    1 min walk
  • Tonhalle Duesseldorf
    5 min drive
  • Rhine Promenade
    6 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    17 min drive

Room options

Standard Room, 1 King Bed, Courtyard View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Courtyard View

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Düsseldorf

Located in Düsseldorf (Stadtbezirk 4), voco Dusseldorf Seestern, an IHG Hotel is within a 10-minute drive of Konigsallee and Düsseldorf Christmas Market. .This spa hotel is 3 mi (4.8 km) from Duesseldorf City Hall and 3 mi (4.9 km) from Rhine Promenade.

What's nearby

  • Konigsallee - 6 min drive
  • Düsseldorf Christmas Market - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive
  • Merkur Spiel-Arena - 8 min drive

Getting around

  • Am Seestern U-Bahn - 2 min walk
  • Hubert-Hermes-Straße Düsseldorf Station - 3 min drive
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Sonnendeck Düsseldorf - ‬17 min walk
  • ‪Copenhagen Coffee Lab & Bakery - Oberkassel Düsseldorf - ‬19 min walk
  • ‪Beefbusters Düsseldorf - ‬10 min walk
  • ‪Brauhaus Joh. Albrecht - ‬15 min walk
  • ‪Café-del-Sol - ‬17 min walk

About this property

voco Dusseldorf Seestern, an IHG Hotel

Hotel with a full-service spa, near Messe Düsseldorf
Voco Dusseldorf Seestern, an IHG Hotel offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, discounted use of a nearby fitness facility, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Voco Dusseldorf Seestern, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Macedonian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Full-service spa
  • Sauna

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 5

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 90
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Renovated entire property – August 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Duesseldorf Seestern
Mercure Duesseldorf Seestern
Mercure Hotel Duesseldorf
Mercure Hotel Duesseldorf Seestern
Mercure Hotel Seestern
Mercure Seestern
Seestern
Seestern Duesseldorf
Mercure Hotel Düsseldorf Seestern
Mercure Düsseldorf Seestern Düsseldorf
Mercure Düsseldorf Seestern
Mercure Düsseldorf Seestern
Düsseldorf Mercure Hotel Düsseldorf Seestern Hotel
Hotel Mercure Hotel Düsseldorf Seestern
Mercure Hotel Duesseldorf Seestern
Mercure Hotel Düsseldorf Seestern Düsseldorf
Hotel Mercure Hotel Düsseldorf Seestern Düsseldorf

voco Dusseldorf Seestern, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 359 reviews" "
Rating 8 - Good. 159 out of 359 reviews" "
Rating 6 - Okay. 38 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 8 out of 359 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ulrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Franz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Songyang

Stayed 3 nights in Jul 2024

10/10 Excellent

Ulrike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel with decent sized & clean rooms. Very polite, international staff. Hotel is within Düsseldorf Altstadt, however, there is are train & bus stations near by (max 7 min walking distance) that take you into the core of Düsseldorf within 15 min.
Stayed 3 nights in Jul 2024

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There were no inter phones for room service
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to TST
Business trip to HK. Office is walking distance and hotel is well connected to transport. Club lounge is a calm place to work or relax before dinner
Stayed 2 nights in May 2024

10/10 Excellent

PRASHANT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, excellent staff , clean rooms and surroundings. Parking is little confusing.. but safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Songyang

Stayed 4 nights in May 2024

6/10 Okay

JUMPEI

Stayed 3 nights in Apr 2024

8/10 Good

Barry

Stayed 3 nights in Jan 2024

10/10 Excellent

Jane

Stayed 2 nights in Dec 2023

10/10 Excellent

Alberto

Stayed 5 nights in Nov 2023

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2023

8/10 Good

Gonzalo

Stayed 4 nights in Sep 2023

4/10 Poor

Carina

Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 5 nights in Jun 2023

10/10 Excellent

Marc

Stayed 1 night in Jun 2023

8/10 Good

E.R.

Stayed 2 nights in Jun 2023

8/10 Good

Cheong

Stayed 4 nights in May 2023

10/10 Excellent

Mesut

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ekounda

Stayed 2 nights in Apr 2023