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Kastens Hotel

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December 2024
January 2025

Photo gallery for Kastens Hotel

Exterior
Reception
Comfort Double Room
Lobby
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Laundry

Explore the area

Map
Juergensplatz 52, Düsseldorf, NW, 40219
  • Rhine Tower
    8 min walk
  • Seven Sundays
    2 min walk
  • Polizeipräsidium Tram Stop
    1 min walk
  • Neuss (ZOQ)
    19 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Reception

Moxy Duesseldorf South

Pet-friendly
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (235)
The price is AU$128
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Moxy Duesseldorf South

About the area

Düsseldorf

With a stay at Kastens Hotel, you'll be centrally located in Düsseldorf, within a 5-minute drive of Konigsallee and Düsseldorf Christmas Market. .This hotel is 2.4 mi (3.9 km) from Mitsubishi Electric Hall and 4.1 mi (6.6 km) from Messe Düsseldorf.

What's nearby

  • Rhine Tower - 8 min walk
  • Marina Düsseldorf - 8 min walk
  • Konigsallee - 11 min walk
  • Düsseldorf Christmas Market - 15 min walk
  • Rhine Promenade - 17 min walk

Getting around

  • Polizeipräsidium Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 3 min drive
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪KRestaurant Unterbilk - ‬3 min walk
  • ‪Yomaro Frozen Yogurt - ‬3 min walk
  • ‪Restaurant Efsin - ‬3 min walk
  • ‪Menta - ‬4 min walk
  • ‪Cafe Modigliani - ‬6 min walk

About this property

Kastens Hotel

Art Deco hotel with free breakfast connected to the convention center in Düsseldorf
Kastens Hotel offers 45 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 28-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Düsseldorf? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Languages

Arabic, English, French, German, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Off-site parking available (EUR 20 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (323 square feet)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Kastens
Kastens Duesseldorf
Kastens Hotel
Kastens Hotel Duesseldorf
Kastens Hotel Düsseldorf
Kastens Düsseldorf
Hotel Kastens Hotel Düsseldorf
Düsseldorf Kastens Hotel Hotel
Hotel Kastens Hotel
Kastens
Kastens Hotel Hotel
Kastens Hotel Düsseldorf
Kastens Hotel Hotel Düsseldorf

Kastens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 431 reviews" "
Rating 8 - Good. 204 out of 431 reviews" "
Rating 6 - Okay. 95 out of 431 reviews" "
Rating 4 - Poor. 41 out of 431 reviews" "
Rating 2 - Terrible. 10 out of 431 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMAD SAID, Cary

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a nice old fashioned hotel. The location is great and the people are friendly
Stayed 6 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room wasnt ready for us at 3pm as specified. Staff friendly. Empty wrappers in minibar and mouldy bathroom. Breakfast ok but doesnt get restocked
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good position- close to the tower and river and within 20 minute walk of the old town. Negatives- the room we were offered stank of smoke. The second room also smelt heavily of smoke. The 3rd room offered was much smaller but was odour free. We asked for a refund but was refused.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the city. Good breakfast buffet. No facility in room for tea/coffee making.
Stayed 3 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel, with a unique and quirky character. Excellent service from the staff, lovely rooms, and good breakfast. Location is slightly out of the way, but well located for the Mediahafen. We were visiting for the Rheinkirmes, and for that the location is very convenient.
Stayed 2 nights in Jul 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice not far from train station
Nice hotel with good breakfast buffet and large room. The shower was good and plenty of towels.
Stayed 1 night in Jun 2019

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
Far too hot
I had room 620, which is the one in the pictures with the large windows. Which is on the top floor and directly faces the sun all afternoon and evening. The room has no air conditioning and no air flow. The curtains do not fit and do not block the sun. It was like a sauna. I asked for a fan and was told there was not one. Too hot to sleep until after 1am, then sun streaming in through the badly fitting curtains at 5 to wake you up again. A terrible stay and a place not to ever go back to.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Lynnipids, West Yorkshire

Hotel was in a good location not too far to walk to Christmas markets. Staff were friendly. Breakfast good. The rooms could do with updating. Television did not work. Wifi was not very good.
Stayed 3 nights in Dec 2018

8/10 Good

Callum

Liked: Cleanliness, staff & service, room comfort
Safe place to stay
Perfect place to stay for a solo business traveler. Tidy enough, good bathroom, accommodating staff. I did like having the breakfast included. The area was very quiet, but easy enough to get around with the tram stopping just outside the hotel, but if a bit later, not to far to walk from the underground. The area is quite good, and very safe. Please note the wifi was slow, but adequate.
Stayed 6 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Too little for too much
The hotel is comfortably placed in a near to center area with a tram just outside the door. However the hotel it self presents its self as a 4 star hotel which is 1.5 too much for the level of the facilities and the level of room cleaning and servicing. Personally I will avoid future visits to this hotel and recomand others to do the same.
Stayed 4 nights in Nov 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. Location was fair enough, accessible by foot n bus to the main station. Breakfast spread was very good for the price paid really. Internet was the main bummer. Apart from that was a good experience
Stayed 2 nights in Oct 2018

8/10 Good

U, Burlington, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The average temp in Dusseldorf during my stay at the hotel was 94F. The hotel has no air conditioning, most of the hotels in Europe/Germany do not have air conditioning. Not an issue in the past. This year it was. There was no relief from the heat. The staff did their best to provide fans for the rooms, drinks and some comfort in the lobby, there was a good draft. It was my first stay and I would go back considering the weather. The Hotel is centrally located, within minutes to the Rhein, Koenigs Allee, and Altstadt. The breakfast, a wide range of food, was inviting and the room on the lower floor, a welcome "cool" change from the heat.
Stayed 4 nights in Aug 2018

6/10 Okay

karen, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic hotel near to town centre
Bed and breakfast hotel only. Breakfast variety good but nothing to keep food warm consequently cold bacon, cold scrambled egg and white sausage! Room stifling hot with very small fan and very tired looking furnishings now in comparison to 5 years ago when we stayed there before. Would recommend a long awaited spruce up.
Stayed 3 nights in Aug 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel/staff!!! 10 min walk from old town
I arrived around 8:30 am. Check in was 3pm. The wonderful lady working the front desk took the time to go check on a room for us and we were allowed to check in by 8:45am. Such a big del as we were able to rest after an all night flight. She said we could go to the free breakfast after getting settled since it went till 10am. We fell asleep and never had breakfast so I can’t comment on the food since we left around 5am the next day. I was allowed to borrow some phone charger adapters from the front desk. Room was just as the pictures showed. Staff was so kind and helpful. Comfortable beds and great water pressure. We walked for about ten minutes and found ourselves in old town. It was amazing.
Stayed 1 night in May 2018

8/10 Good

VABS, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. close to restaurant and shopping. Rooms are small and cozy. Good facility of wellness. Overall pleasant stay.
Stayed 5 nights in May 2018

8/10 Good

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities
May 9 - 12
There is no air condition so in Summer it will be hot. There is no elevator to your floor there is one that stays beetween the floors so either you carry your bagage upstairs or downstairs. The key to the safty deposit did not fit!!!. It takes about 15 minutes to walk to the alt stadt. The room itself was very nice and quite newly renovated together with the bathroom. Breakfast was very good except for the so called scrabled eggs.
Stayed 4 nights in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hannah

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2018

4/10 Poor

Ray

Disliked: Staff & service
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel close to Altstadt, next to Rheinturm
Nice staff, good breakfast, perfect location to reach everything in Duesseldorf
Stayed 6 nights in Dec 2017

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very good...reception staff could have been a little more friendly...overall lovely stay...
Stayed 3 nights in Nov 2017