See all properties
Save

Alexander House And Utopia Spa

5.0 star property

Photo gallery for Alexander House And Utopia Spa

Front of property
Indoor spa tub
Exterior
Garden Suites
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Tulley's Farm
    ‪3 min drive‬
  • Standen House and Garden
    ‪6 min drive‬
  • Queen Victoria Hospital
    ‪7 min drive‬
  • London (LGW-Gatwick)
    ‪17 min drive‬

Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy King Room

Comfy King Room

Comfy King Room

  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Suites

Garden Suites

Garden Suites

  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Super King Room

Luxury Super King Room

Luxury Super King Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Indoor pool

Ashdown Park Hotel & Country Club

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (479)
The price is AU$316
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Ashdown Park Hotel & Country Club

About the area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. .This luxury hotel is 12.8 mi (20.6 km) from Surrey Hills and 13.4 mi (21.5 km) from Hever Castle and Gardens.

What's nearby

  • Tulley's Farm - 3 min drive - 3.3 km
  • Wakehurst Place - 5 min drive - 5.6 km
  • Standen House and Garden - 6 min drive - 5.3 km
  • Queen Victoria Hospital - 7 min drive - 7.1 km
  • Manor Royal Business Park - 8 min drive - 9.1 km

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Red Lion - ‬2 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Farmyard Kitchen - ‬4 min drive

About this property

Alexander House And Utopia Spa

Victorian hotel with 2 restaurants and a full-service spa
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 440 reviews
Rating 8 - Good. 94 out of 440 reviews
Rating 6 - Okay. 44 out of 440 reviews
Rating 4 - Poor. 32 out of 440 reviews
Rating 2 - Terrible. 19 out of 440 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jamie, Crawley Down

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Stayed 1 night in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Oswaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Stayed 1 night in Nov 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property both inside and out with nice parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

soniya

Stayed 1 night in Oct 2024

10/10 Excellent

Mandeep Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a wonderful stay at Alexander House. The room was amazing, the Spa was excellent and the staff were really friendly. I'll definitely return again.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Sep 2024

10/10 Excellent

Hinna

Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stunning
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was better than expected no need to leave the property! Wish we did 2 nights here
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Lovely hotel in beautiful surroundings .
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't fault the place. Fantastic
Stayed 2 nights in Sep 2024

6/10 Okay

CAMELIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Pricey dining but t just ok food. Need reservations. Time rooms with late start breakfast. No under 18 allowed at any of the spa facilities which wasn’t clear on website and very much limited our experience
Stayed 1 night in Aug 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay 💖
Stayed 1 night in Aug 2024

10/10 Excellent

Jeason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great service. Loved it!
Stayed 1 night in Aug 2024