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Elite Venue Selection Felbridge - Gatwick

4.0 star property

Photo gallery for Elite Venue Selection Felbridge - Gatwick

Meeting facility
Body treatments, aromatherapy, body wraps, body scrubs, facials
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪17 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪3 min drive‬
  • Place, Queen Victoria Hospital
    ‪5 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

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About the area

East Grinstead

Located in East Grinstead, Elite Venue Selection Felbridge - Gatwick is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. .This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.

What's nearby

  • Worth Way Country Park - 17 min walk - 1.5 km
  • Bluebell Railway - East Grinstead Station - 3 min drive - 2.1 km
  • Queen Victoria Hospital - 5 min drive - 3.0 km
  • Surrey Hills - 16 min drive - 16.4 km
  • Hever Castle and Gardens - 24 min drive - 20.1 km

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪The Railway Tavern - ‬3 min drive
  • ‪La Farola - ‬3 min drive
  • ‪The Star - ‬4 min walk

About this property

Elite Venue Selection Felbridge - Gatwick

Suburban hotel with a full-service spa and a fitness center
Elite Venue Selection Felbridge - Gatwick offers 116 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Elite Venue Selection Felbridge - Gatwick has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The property will be renovating from January 5 2026 to January 9 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
There were no lifts to the 1st floor, travelling with an old person made things difficult. Also lack of pillows choice cause sleep deprivation, as only hard pillows were available.
Stayed 1 night in Aug 2025

6/10 Okay

Anila

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent service, extremely friendly and pleasant staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good day and bad day!

We had good stay how ever the bar at the hotel closed at 10.30am they had turned off the coffee machine ! Breakfast was lovely in the morning and we talk our time eating . We used as a base to go to lingfield racing which was a terrible day not one winner !
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but lacks plant based choices

Lovely hotel. Enjoyed the small gym. Compact but functional overall. Many stairs were a challenge for heavy suitcase. Disappointed about breakfast choices. As a plantbased eater who is not into processed foods, having choice of only vegan sausage and fruit not worth the cost of buffet.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

zulfiquar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Lovely place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come here again

Helpful staff good room
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Enjoyed the spa and stayed another night. Very decent and clean. The hotel staff very polite and helpful. A good place to chill.
Stayed 1 night in Aug 2025

8/10 Good

william

Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay very nice room and breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine, comfortable and clean, staff dealt with minor annoyances efficiently such as when the room keycard stopped working, would definitely stay here again if we're visiting the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Great place for the money
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Outstanding. Was a last minute booking after a late airport arrival. Despite me arriving tired during the early hours of the morning the staff couldn’t have been nicer. Room was beautiful, comfortable and well stocked. Very impressed!
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 nights stay at this hotel. Paticularly impressed with the staff they were helpful and friendly. Court yard could do with tidying up. But will definitely go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Nice hotel with excellent facilities. Chose this hotel over others in the area as it had free parking, air conditioning and late check out options. Breakfast was great, very well organised and plenty of choice, worth paying the extra for. The staff were all really pleasant and helpful, especially Tibor on reception. The room was spacious and clean, mini fridge a bonus. We had an issue with the air con which was making a loud noise, but the staff very quickly arranged another identical room just across the corridor. Really can't fault it, wish we had booked 2 nights so we would have had time to use the pool. But we'll definitely stay there again so spa and pool next time!
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable. Bathroom well thought out. Nice sized basin, good sized shower with somewhere to put your toiletries. All staff very friendly and helpful. Hallways were very clean well vacuumed. Good amount of parking which was free always good. Only one thing I didn't like was the pillows, too small and not that comfy every thing else was brilliant would stay again good value for money it was cheaper than the premier Inn further down the road and a nicer hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was good, and facilities good also. The 'cosy' room we booked was too small, to be enjoyable.in room 227 Our previous room downstairs room 100 or a bit higher, was enjoyable
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Aug 2025