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Felbridge Gatwick Hotel & Spa

4.0 star property

Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Executive Twin Room
Exterior
Bar (on property)
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪18 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪5 min drive‬
  • Place, Hever Castle and Gardens
    ‪36 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

East Grinstead

Located in East Grinstead, Felbridge Gatwick Hotel & Spa is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. .This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.

What's nearby

  • Worth Way Country Park - 18 min walk - 1.6 km
  • Bluebell Railway - East Grinstead Station - 5 min drive - 2.4 km
  • Surrey Hills - 19 min drive - 16.7 km
  • Ashdown Forest - 20 min drive - 15.7 km
  • Hever Castle and Gardens - 36 min drive - 20.8 km

Getting around

  • Dormans Station - 7 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Costa Express - ‬4 min drive
  • ‪Peacock Lodge - ‬2 min drive
  • ‪New Jade Garden - ‬4 min drive

About this property

Felbridge Gatwick Hotel & Spa

Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
At Felbridge Gatwick Hotel & Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in East Grinstead? This hotel has 100 square feet (9 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead

Crowne Plaza Felbridge Gatwick Hotel

Crowne Plaza Felbridge Gatwick East Grinstead

Crowne Plaza Felbridge Gatwick

Felbridge East Grinstead

Crowne Plaza Felbridge - Gatwick East Grinstead

Felbridge Hotel East Grinstead

Crowne Plaza Felbridge Gatwick

Crowne Plaza Felbridge Gatwick an IHG Hotel

Elite Venue Selection Felbridge - Gatwick Hotel

Elite Venue Selection Felbridge - Gatwick East Grinstead

Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Polite staff, clean and spacious room, great to have a swim and use spa facilities. Bar area very nice and prices reasonable. Breakfast was excellent with a great choice. Always stay here when flying from Gatwick.
Stayed 1 night in Feb 2026

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely warm welcome with easy check in and out, helpful staff lovely spa facility the room was spacious and quiet though bit dusty but thats my only complaint would stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great find, with much nicer rooms than the pictures suggest. Lovely friendly staff and one of the best buffet breakfasts I’ve had. The pool and sauna/ steam room are great too. Felt much more premium than some of the expensive Spa hotels we’ve stayed at and much better vaue. Will definitely book again when in the area.
Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely clean place
Stayed 1 night in Feb 2026

8/10 Good

RUSSELL

Liked: Cleanliness, staff & service, amenities
Very helpful staff making changes to our room in appreciation of our age and reduced ability to climb stairs etc. The breakfast is of good quality and the mushrooms are outstanding the best I have ever had in a hotel. Friendly staff as well.
Stayed 1 night in Feb 2026

10/10 Excellent

Doris

Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Staff very polite and welcoming Room was toasty and clean
Stayed 1 night in Feb 2026

8/10 Good

Isabelle

Stayed 1 night in Feb 2026

6/10 Okay

Bridget

Stayed 1 night in Feb 2026

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great menu and bar area, the staff are always helpful and friendly. Made use of the gym and has the option to use the pool and spa. Highly recommended
Stayed 3 nights in Feb 2026

8/10 Good

Sonia

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant!
Stayed 1 night in Feb 2026

10/10 Excellent

Sean Patrick Joseph

Liked: Cleanliness, staff & service, amenities
Lovey staff room was great and cost effective
Stayed 1 night in Feb 2026

6/10 Okay

Gordon

Disliked: Cleanliness
Room looking somewhat tired
Stayed 1 night in Feb 2026

10/10 Excellent

Cherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, relaxed clean environment 👌
Stayed 1 night in Feb 2026

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities
Really nice hotel to stay at
Stayed 1 night in Dec 2025

4/10 Poor

Clare

Business traveller
Disliked: Cleanliness, property conditions & facilities
Frozen to death & had to sort my own cat receipt. Not to mention the stinking shower drain!
Stayed 1 night in Feb 2026

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, only needed the room for a couple of hours after traveling and before heading to the airport, spa facilities were absolutely perfect, would come back in a heartbeat should the situation arise! Very friendly staff, 1000/10
Stayed 1 night in Feb 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Was a very pleasant welcome at check-in, room was a good size and lovely and clean. The bar area where we had a drink and food was great
Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean and nice room, lovely friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and made me feel welcome and valued. I would definitely recommend staying at this hotel
Stayed 1 night in Jan 2026

8/10 Good

Moira, Rickmansworth

Liked: Cleanliness, amenities, property conditions & facilities
I spent my stay swimming in the water of the spa watching the tide roll away swimming in the water of the spa wastin' time
Stayed 1 night in Jan 2026

10/10 Excellent

Leseli

Stayed 1 night in Jan 2026

2/10 Terrible

ollie

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was no heating my room was like a fridge i told reception she said other guests had the same issue
Stayed 1 night in Jan 2026