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Felbridge Gatwick Hotel & Spa

4.0 star property

Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
Executive Twin Room
Bar (on property)
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪18 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪5 min drive‬
  • Place, Hever Castle and Gardens
    ‪36 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

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About the area

East Grinstead

Located in East Grinstead, Felbridge Gatwick Hotel & Spa is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. .This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.

What's nearby

  • Worth Way Country Park - 18 min walk - 1.6 km
  • Bluebell Railway - East Grinstead Station - 5 min drive - 2.4 km
  • Tulley's Farm - 13 min drive - 11.6 km
  • Surrey Hills - 19 min drive - 16.7 km
  • Hever Castle and Gardens - 36 min drive - 20.8 km

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Costa Express - ‬4 min drive
  • ‪The Star - ‬4 min walk
  • ‪La Farola - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Felbridge Gatwick Hotel & Spa

Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
At Felbridge Gatwick Hotel & Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in East Grinstead? This hotel has 100 square feet (9 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leseli

Stayed 1 night in Jan 2026

2/10 Terrible

ollie

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was no heating my room was like a fridge i told reception she said other guests had the same issue
Stayed 1 night in Jan 2026

8/10 Good

Janice

Stayed 1 night in Jan 2026

10/10 Excellent

Davide

Stayed 5 nights in Jan 2026

8/10 Good

Kit

Stayed 1 night in Jan 2026

10/10 Excellent

Renetta

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
We got free upgrade. Service was superb. Room was sapcious and comfy.
Stayed 1 night in Jan 2026

8/10 Good

Moira, Rickmansworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa area created quite a splash for me!
Stayed 1 night in Jan 2026

10/10 Excellent

Renetta

Stayed 6 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 5 nights in Jan 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dear breakfaat and food luke warm. Plenty of choice
Stayed 2 nights in Jan 2026

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just had a lovely stay the staff were brilliant and very helpful,
Stayed 1 night in Jan 2026

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities
Great location, have my brother who lives 5 mins away and for the price it was very nice indeed, will definitely be starting again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 1 night in Jan 2026

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place. Stayed in January prices great and free upgrade on room
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Staff absolutely amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t have breakfast but I really enjoyed staying there. The staff were excellent and it felt a cosy homely feel with friendly staff. Hope to have the opportunity of staying there again soon.
One of the nicest hotels I have stayed in. Really enjoyed my stay. Very reasonably priced, even the price if a pint in the nice bar was less than I expected.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff cant help you enough , food is amazing and rooms are very comfortable
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, warm and quiet. Excellent service and good value
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Stayed 2 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all there was a problem with the room the first night as it was too cold and we got a heater to warm it up. This obviously wasn't ideal but we very much appreciated that we got our room upgraded to a double executive by the Reception in order to make sure that we had a great stay. The room was great and we also got 2 extra free access to the spa and pool! The personnel of the hotel was very professional and careful to our requests. Overall a great experience. Thank you!
Stayed 3 nights in Dec 2025