When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 1.1 mi (1.8 km) from Brooklawn Golf Course and 3 mi (4.8 km) from Palace Theater.
What's nearby
Landmark Theatre - 9 min drive
Syracuse University - 10 min drive
Destiny USA - 10 min drive
SUNY Upstate Medical University - 10 min drive
Carrier Dome - 11 min drive
Getting around
Syracuse Regional Transportation Center - 12 min drive
Hancock Intl. Airport (SYR) - 11 min drive
Restaurants
Pizza Hut - 3 min drive
McDonald's - 12 min walk
Cafe Kubal - 4 min drive
Taco Bell - 12 min walk
Burger King - 3 min drive
About this property
Quality Inn & Suites East Syracuse - Carrier Circle
Hotel in East Syracuse with free breakfast and a 24-hour business center
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.
Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Family friendly
Laundry facilities
Conveniences
ATM/banking services
Banquet hall
Vending machine
Guest services
24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services
Business services
24-hour business centre
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
Hardwood flooring in room
Thin carpet in room
Well-lit path to entrance
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
More
Desk
Desk chair
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel
Quality Inn & Suites East Syracuse - Carrier Circle Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 99 out of 436 reviews" "
10 - Excellent
99
Rating 8 - Good. 92 out of 436 reviews" "
8 - Good
92
Rating 6 - Okay. 79 out of 436 reviews" "
6 - Okay
79
Rating 4 - Poor. 83 out of 436 reviews" "
4 - Poor
83
Rating 2 - Terrible. 83 out of 436 reviews" "
2 - Terrible
83
6.4/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
5.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
4/10 Poor
Alastair
25 Oct 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pictures and the price didn't support the booking. Sure it's undergoing renovation, but they must have got the cheapest to do it and it shows, especially the painting. I felt I shoud have gone for the other hotel chain next door which was the same price for my booking. I was disappointed.
I wish Expedia would mention when a hotel is “managed” by a third party. These hotels are always lacking. I waited 35 minutes to check in because of a computer issue. The hotel looked like it was closed, the windows were dirty, blinds all messed up. There was no coffee. The elevator was broken. The room was fairly decent until I tried to turn the heat on. It was in the 30’s at night and the room was only 60. When I turned it on it was so loud I couldn’t hear the tv. For all the noise it just blew cold air. So I had to put on extra clothes and just deal with it. I got an “oh sorry” from the person at the counter when I checked out. I have stayed at a lot of Quality Inns and generally like them. Just not when they are run by foreigners whose standards are not acceptable.
Robert
Stayed 1 night in Oct 2024
6/10 Okay
james
Business traveller
18 Oct 2024
Liked: Cleanliness, staff & service
Although the property is undergoing a major renovation the rooms are quiet and clean.
james
Stayed 4 nights in Oct 2024
6/10 Okay
Calixte
Travelled with family
18 Oct 2024
Disliked: Cleanliness, room comfort
There is lack of noise insulation. Everything that happen d in the other room got across to my room.
Fortunately my child slept and heard nothing, I hope.
The description of all amenities was not correct.
Staff very very pleasant clean convenient great place to stay would recommend to anyone coming to the Central New York Syracuse metropolitan area
Cliff
Stayed 1 night in Oct 2024
8/10 Good
Ley
17 Oct 2024
I may encourage friends to pass a wonderful night there.
Ley
Stayed 2 nights in Oct 2024
10/10 Excellent
Debbie
Travelled with partner
17 Oct 2024
The staff are very professional and pleasant. As you continue your renovations inside the main gathering area looks great. The rooms are clean and the mattress is very comfortable. The exterior has work needed but does not give a bad impression of the hotel.
The room we had was clean and has enough space and lighting. Staff are friendly and location was perfect for our trip
Mae
Stayed 2 nights in Oct 2024
6/10 Okay
Tricky
Travelled with family
13 Oct 2024
Disliked: Staff & service
It was good over all
Tricky
Stayed 2 nights in Oct 2024
2/10 Terrible
Carol
13 Oct 2024
Wouldn’t recommend.
This room was so grungy we checked out after arriving and didn’t stay. Also didn’t feel safe as there were sketchy people in the parking lot and the outside door didn’t latch so anyone could enter the hotel. The only place that appeared clean was the lobby.
Our room was located in the “old section” of the inn.
Utilities in the room not working, lights did not turn on. We had exposed wire near the bathroom. The walls and windows were dirty, especially the windows. There was an odor in the room, and we noticed several stains on the mattress. We left the room and brought it to the attention of the front desk host. He was friendly, but he was unable to process a refund for the stay.
When we asked for a refund, we were told to contact the third party booking agent. Which was Expedia. Spoke with two different support staff, which did not help the situation and tried to charge us for cancellation. We explained the situation of cleanliness and safety. To no avail. We asked to speak with supervisor, first time the call ended right after we asked. The second support call the support staff said we should expect a call in 40-45 minutes. We received no call back.
The property on the exterior of the building was unkept and gardens weed. Infested. Locks on exterior doors were inoperable, leaving the building vulnerable to unwanted guest.
Gym and pool were under construction and was not made aware during booking. Tile flooring in entrance ways was cracked and lifted, trip hazard.
UL plates on fire doors were painted over. Ice machines were old and dirty.
Skirting on bed were ripped and dirty along with the currents. The room was stale smelling. Probably one of the worst hotels I have ever stayed in.
Breakfast which was included was limited and dietary restrictions was not able to eat 90 percent of anything available.
No gym or pool and no lights coming into the property late at night. Nobody greeted us for 20 minutes. Was not made aware of no amenities until after we checked in and that they were doing renovations. Locks did not appear secure.
I went to the from desk to report exposed wires and nothing was done also complained because we moved the bed over a little bit and found a belly button ring on other nasty stuff. The front desk lady was rude and never offer to change my room. My niece came to visit and crawled on the floor for 2 minutes and her knees were black from the floor being so dirty.