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The location, friendly staff

Good motel and everything was fine except I couldn’t find a comfortable pillow. They were either too over stuffed or hard.

All staff interactions from reception in the evening and morning, room service and cleaning staff were professional, friendly and helpful. Pricing was fair for accommodation and room service. I would stay there again next time needing to stay over in Toowoomba. I travel a lot for my job so I feel I am very qualified to rate motel rooms and I give this nightcap a 9/10.

Friendly, good food

I liked the staff.

We stayed at the Coachman for a wedding, office manager went out of his way to help us put some of the food for the wedding in the fridge for us as it wouldn't all fit in the fridge in our room. The iron was broken, and wires were exposed. We were given a dark blue towel with stains on it. The biscuits were not edible as they were stale. We had the air-conditioner on and suddenly it made a weird sound, and unknown stuff blew all over the single bed while my son was sleeping. It was noisy outside because a car was revving its engine outside our room at 6:00 am and a worker with a leaf blower started work at 7:00 (Saturday) am in the morning. There are not any door hangers requesting not to be disturbed. The office manager was a little bit over friendly and three times when I left my room, he approached me 3 times to ask questions about did we want a late check out or were we leaving early or if were checking out by 10 am. The noise from other people talking out the back of a room was quite loud. So, this was not a restful weekend. I most defiantly will not stay there again. The other thing that was upsetting was the fact that you cannot get breakfast or any other meals there as they do not have a workable kitchen for room service. If I would be a asking a refund of $396.00.I did not see anywhere on the site that they do not serve any meals. Is this false advertising on the Coachmans motels information site.