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It's a really nice hotel with helpful staff, great breakfast and clean rooms. Way better than expected.

First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again.

Lovely hotel with a gorgeous Turkish Hammam and pool in a convenient location. The staff were extremely helpful and accommodating, with many suggestions on places to explore. Most sites of interest can be accessed within walking distance. I would definitely stay there again.

Very convenient and safe location. Our room, was very clean and spacious. There is a popular coffee shop and bistro downstairs, and it is located right on one of the city's main squares. Most attractions are within a 15-minute walking distance. The staff were also polite. The hotel, as with most places in Erzurum does not offer alcohol on the premises.

When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!

Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.