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Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Indoor pool
Exterior
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • TELUS World of Science-Edmonton
    ‪5 min drive‬
  • West Edmonton Mall
    ‪6 min drive‬
  • Galaxyland
    ‪6 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(26 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sandman Hotel Edmonton West

Pet-friendly
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1598)
The price is AU$143
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Sandman Hotel Edmonton West

About the area

Edmonton

With a stay at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel, you'll be centrally located in Edmonton, within a 15-minute drive of West Edmonton Mall and University of Alberta. .This hotel is 5.9 mi (9.5 km) from Rogers Place and 13.3 mi (21.4 km) from South Edmonton Common.

What's nearby

  • TELUS World of Science-Edmonton - 5 min drive
  • West Edmonton Mall - 6 min drive
  • Fantasyland - 7 min drive
  • World Waterpark - 7 min drive
  • University of Alberta - 10 min drive

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 32 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬4 min walk
  • ‪IHOP - ‬13 min walk
  • ‪Fife N' Dekel - ‬15 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Edmonton hotel in West Edmonton with a 24-hour fitness center and a 24-hour front desk
Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Rickys All Day Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Edmonton? This hotel has 889 square feet (83 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rickys All Day Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 15 for adults and CAD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (889 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews" "
Rating 8 - Good. 335 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

ALI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Couldn't sleep for many reasons
The toilet was smelly. Also you can hear the other people talk in the other room, doors slammed can wake you up. if your neighbor open the water you can hear it in your room. Cooler truck parked behind the hotel and kept the engine on the whole night made the room vibrating. I couldn't sleep unfortunately. Staff are friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Omar

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Lorne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little play for a reasonable price.
Stayed 1 night in Oct 2024

8/10 Good

Martina

Liked: Property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eldores

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and friendly
Stayed 1 night in Sep 2024

8/10 Good

Colleen

Stayed 1 night in Sep 2024

8/10 Good

Mick

Stayed 2 nights in Sep 2024

10/10 Excellent

sung, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Corrine

Stayed 2 nights in Aug 2024

10/10 Excellent

Yunuen

Stayed 1 night in Aug 2024

10/10 Excellent

Brayden

Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

8/10 Good

Wendy, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had mostly friendly staff. A couple who made errors during my stay (did not provide all food vouchers at check in, did not add the confirmed guest (that I confirmed months ago by email) to the registry and a restaurant staff who accepted a voucher with a wrong date by accident then another that wouldn't accept the one I had left in the end) and gave a little bit of attitude but others who were super friendly and accommodating. The errors made were rectified in the end. Pool and hot tub were convenient with great hours. Both a bit small and in need of a drain and clean/repair by my visit in Sept (end of season). Hotel rooms were a little dated but super clean and the beds were soft and sheets and towels fresh. Cleaning staff did an excellent job. Immediate surrounds don't have much for tourists except food but there is a bus stop right outside and the bus goes right to the West Edmonton Mall and the hotel is in convenient driving distance to many attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that fact that check in was a breeze. Room clean and everything we expected based on what was seen online. The front desk clerks were polite and helpful. One of the treadmills was out of order but did not affect me as the other one was not being used anyways. Hot tub great after a long drive.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresita

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024