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Hotel Poincenot

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Poincenot

Garden
Lobby lounge
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead
Interior
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included

Explore the area

Map
Av. San Martin 668, El Chalten, Santa Cruz, 9301
  • Laguna Capri
    14 min walk
  • Capilla de los Escaladores
    15 min walk
  • Madsen House Museum
    6 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (2)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (2)

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double or Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
Chalten Suites Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (95)
The price is AU$261
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Chalten Suites Hotel

About the area

El Chalten

Located in El Chalten, Hotel Poincenot is on the boardwalk/promenade, within a 15-minute walk of Los Glaciares National Park and Laguna Capri. .This hotel is 0.7 mi (1.2 km) from Capilla de los Escaladores and 1.8 mi (2.9 km) from Madsen House Museum.

What's nearby

  • Laguna Capri - 14 min walk - 1.2 km
  • Capilla de los Escaladores - 15 min walk - 1.3 km
  • Madsen House Museum - 6 min drive - 3.0 km
  • Salto El Chorrillo Waterfall - 8 min drive - 3.5 km
  • Chapel of Our Lady of Loreto - 71 min drive - 34.8 km

Restaurants

  • ‪Hostel Rancho Grande - ‬1 min walk
  • ‪La Lomiteria - ‬1 min walk
  • ‪Le Birre del Rancho - ‬1 min walk
  • ‪The Asadores - ‬11 min walk
  • ‪La Oveja Negra - ‬1 min walk

About this property

Hotel Poincenot

Boardwalk/promenade hotel with free breakfast and a 24-hour front desk
Hotel Poincenot offers 20 accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, bidets, and complimentary toiletries.

This El Chalten hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 20 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM–10:00 AM
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Poincenot
Poincenot El Chalten
Poincenot Hotel
Poincenot Hotel El Chalten
Poincenot
Hotel Poincenot Hotel
Hotel Poincenot El Chalten
Hotel Poincenot Hotel El Chalten

Hotel Poincenot Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 188 reviews" "
Rating 8 - Good. 61 out of 188 reviews" "
Rating 6 - Okay. 24 out of 188 reviews" "
Rating 4 - Poor. 1 out of 188 reviews" "
Rating 2 - Terrible. 4 out of 188 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jinbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 24 which faces the afternoon sun. It's already autumn but the room got so hot in the afternoon that we had to open the window to let in the cool autumm air. Unfortunately, the houseflies flew in too! We spent the next 2 days getting rid of the houseflies. I think we killed at least 6 of them. Cannot imagine what it's like to be staying in that room in summer. On the other hand, breakfast was good - their alfajores were fantastic. Location - on San Martin avenue and close to the start of the main hikes such as laguna del tres, laguna capri and chorillo de salto. There are 2 cosy sitting areas in the lobby (good to hang out in to get away from the hot room). Complimentary coffee and lemon infused water was a nice touch too.
Stayed 2 nights in Apr 2024

10/10 Excellent

edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and the staff very nice and helpful. The only small complaints are maybe shower walls could be cleaner and WiFi is not strong in the rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Akira, SHELTON

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet neighborhood and close to the gate to Fitz Roy. Big shelves are convenient. Hotel staff are kind and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property
Extremely clean and cute hotel. Check out is rather early in most hotels in Patagonia at 10 am but they allowed us to rest in their very comfy lobby for some time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place :)
I had an amazing stay at Poincenot! All the hosts were incredibly welcoming and the accommodation exceeded expectations. The location was convenient, with easy access to “El Sendero al Fitz Roy”. Also, the cleanliness was top-notch, the breakfast and the amenities provided added extra comfort. I highly recommend it. I will never forget that one of the girls from the front desk (I’m sorry I don’t recall your name) lent me a pair of trekking poles. I wouldn’t have made it without them.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, clean, and an easy walk to the hiking trails.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
After staying at the hotel for three nights with six people in three rooms, I would like to confidently give Hotel Poincenot a five-star rating. In terms of service, they were the best among the six hotels we stayed at during our 18-day trip. During check-in, Milena patiently explained all the relevant details, and she especially helped us handle a small medical incident calmly and professionally. During check-out, Rocio made a great effort to find a taxi for us, as the village is so small that available taxi drivers were rare. Breakfast starts at 7 am. When we informed them of our early departure times at 5:30 am for hiking and at 4:30 am for a sunrise expedition on another day, they asked about our preferences. We mentioned that some hot drinks would be appreciated. Surprisingly, they prepared hot coffee, hot water, and a variety of foods and fruits! The hotel is relatively new, exceptionally clean, and well-maintained. It features expansive public areas, perfect for socializing with friends or other guests, particularly when outdoor activities are limited due to the frequent weather conditions in the area. The beds are comfortable, and the Twin bed size is suitable for individuals with a small or medium body size.
Foods and drinks are available in very early morning
Public area
Stayed 3 nights in Nov 2023

10/10 Excellent

Rosely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un personal sumamente diligente y atento. Facilidades modernas, muy limpias. Desayuno variado. Queda muy cerca de los senderos Fitz Roy, laguna Capri y Chorillo del Salto. Ubicación estratégica a restaurantes y supermercado. Sumamente satisfecha con nuestra estadía.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Chalten - trekking capitol.
Fabulous location in the heart of town. Super clean and friendly staff. Very helpful.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michelle, Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed! Newer, nice property and rooms. The staff were very friendly, helpful, and some spoke English. The breakfast had good variety and was delicious. The bed was comfortable, bathroom nice with good pressure & temperature. The wifi was good, & they even offered luggage storage so we could continue to explore the area without all our stuff, post-checkout. Close to shops & lots of restaurants, close to trails as well. I would recommend this place to anyone!
Stayed 1 night in Feb 2022

10/10 Excellent

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Elizabeth

Stayed 3 nights in Mar 2020

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel close to trails- bfast a bit scant but ok- horrible wind noise kept us up and hotel did not seem well made to combat noise- otherwise not a bad stay
Stayed 3 nights in Feb 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, rooms. All fantastic. Great location.
Stayed 2 nights in Jan 2020

8/10 Good

Nina, Rockland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The hotel is very very simple. There is not much by way of amenities, but I would definitely stay there again.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property was modern, stylist and well appointed, very comfortable. Staff was very helpful with directions, taxis, confirming our excursions, restaurant and trail suggestions. Would definitely return.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
Loved it!!! Rooms are comfortable and clean! Front desk staff is so accommodating and helpful and so friendly!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was amazing. Helpful and friendly and gave great advice.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great accommodations. Overall an amazing experience.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer hatte eine angenehme Größe und war gepflegt. Das Frühstück war für argentinische Verhältnisse umfangreich.
Stayed 2 nights in Nov 2019