The Mansion House Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mansion House Hotel

Exterior
Reception
Exterior
Reception
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
The Haugh, Elgin, Scotland, IV30 1AW
  • Relax
    8 min walk
  • Elgin Museum
    10 min walk
  • Elgin Cathedral
    13 min walk
  • Inverness (INV)
    47 min drive

Room options

Double Room with external private bathroom

  • Sleeps 2
  • 1 Double Bed

Standard King Room, Ensuite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ensuite (Four Poster)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Ensuite (Sleigh)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, Ensuite (Four Poster)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Elgin

Located in Elgin, The Mansion House Hotel is on a river, within a 15-minute walk of Relax and Elgin Museum. .This golf hotel is 0.7 mi (1.1 km) from Elgin Cathedral and 2.6 mi (4.1 km) from Spynie Palace.

What's nearby

  • Relax - 8 min walk - 0.7 km
  • Elgin Museum - 10 min walk - 0.9 km
  • Elgin Cathedral - 13 min walk - 1.1 km
  • Glen Moray Distillery - 7 min drive - 7.1 km
  • Pluscarden Abbey - 19 min drive - 10.4 km

Getting around

  • Elgin Station - 14 min walk
  • Inverness (INV) - 47 min drive

Restaurants

  • ‪The Muckle Cross - ‬8 min walk
  • ‪Granary - ‬5 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Scribbles Pizza House - ‬5 min walk
  • ‪Badenoch's - ‬5 min walk

About this property

The Mansion House Hotel

Riverfront hotel in Elgin with free parking
The Mansion House Hotel offers 23 accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

Stay in one of 23 guestrooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include wedding services, a communal living room, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee daily: GBP 15 per person
  • 1 bar

Things to do

  • Public winery tours

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • No housekeeping
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mansion House Hotel Country Club Elgin
Mansion House Hotel Country Club
Mansion House Country Club Elgin
Mansion House Country Club
Mansion House Hotel Elgin
Mansion House Hotel
Mansion House Elgin
The Mansion House Hotel Country Club
The Mansion House Hotel Hotel
The Mansion House Hotel Elgin
The Mansion House Hotel Hotel Elgin

The Mansion House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 455 reviews" "
Rating 8 - Good. 154 out of 455 reviews" "
Rating 6 - Okay. 52 out of 455 reviews" "
Rating 4 - Poor. 28 out of 455 reviews" "
Rating 2 - Terrible. 17 out of 455 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Uncomfortable bed, no water in room, generally poor decor. I fail to see how this could be classified 4*
Stayed 1 night in Aug 2024

2/10 Terrible

Graham

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Smelly room (5) & tired property
The room smelt disgusting and management did nothing about it. Nice friendly staff, but it is a very tired property in dire need of some TLC.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location the building is fantastic, but they don’t have elevators. Also, they don’t have air-conditioning.
Stayed 1 night in Jul 2024

8/10 Good

Torben

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff was fantastic, breakfast was great, location was super nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neasha

Stayed 2 nights in Jul 2024

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel, at present unable to do evening meals due to low level of staff however the staff are very friendly and helpful the twin (4 posters room we had) is highly recommended Breakfast was 10/10 fantastic price was reasonable WOULD HIGHLY RECOMMEND THIS HOTEL
Stayed 1 night in Jun 2024

6/10 Okay

Gary

Liked: Cleanliness, room comfort
Looks lovely but disappointing inside
Disappointed that there was no evening restaurant service especially after a long journey. The hotel is in need of attention but our room was clean and comfortable
Stayed 1 night in Jun 2024

6/10 Okay

Kirsten

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely rooms but seem like they've given up
Our room (sled bed) was huge and really nice. It was quiet, comfortable and clean. Staff were pleasant and breakfast was tasty. Only 3 stars though as they seem to be trying to run it down/close up. The restaurant is shut so can't have dinner there. Some family came to visit us for a drink and we discovered that they close the bar at 9.30pm and don't allow extension even for residents to charge to room. While our in room bathroom was nice the downstairs shared toilets need attention/modernising.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historic building with great staff
The staff was very friendly and helpful. The hotel is a nice, quiet and historic though a little dated. Overall a wonderful place to stay and the staff was an added bonus. We would definitely stay again if in the area.
Stayed 1 night in Jun 2024

6/10 Okay

Benjamin

Stayed 1 night in Jun 2024

10/10 Excellent

Cherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2024

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dated, no restaurant, no heat, not recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service
Loved this older hotel in beautiful park- like setting - yet close to Elgin town centre. The room was spacious and clean and public spaces are excellent. The hotel needs, however, some major investment to bring it up to today’s standards.
Stayed 1 night in May 2024

8/10 Good

Martyn

Business traveller
Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful period home. Beautifully maintained. Rooms are updated and well furnished.
Stayed 1 night in May 2024

8/10 Good

jennifer

Worth staying here
I would certainly recommend this hotel. Beautiful entrance and beautiful building. Easy walking distance to town and there is a nice walk over couple of bridges from hotel over the river and through boating fields. The reception area feels a bit as though it needs tlc…. And other areas of the hotel the same. Pool and film are closed. Downstairs wash room facilities really could do with an update. Our room certainly had the WOW factor when we opened the door (15) Looked great. Noticed later little things like the curtain pelmetboard material was completely rotten and in pieces…. Why even leave it there? Breakfast was ok, not amazing but perfectly acceptable.
Stayed 1 night in May 2024

8/10 Good

Darin

Liked: Cleanliness, staff & service, room comfort
Good Experience!
The stay in the Mansion House Hotel was great. It was nice experiencing the history to which the place holds. There was no restaurant to order food in the evening, but there was a wonderful breakfast in the morning.
Stayed 1 night in May 2024

10/10 Excellent

Alicia A

Liked: Cleanliness, staff & service
Great place to stay, just beautiful
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is set up as a B&B as it has not evening restaurant , very difficult to find anyone and many old facilities whilst still there were unable. The room was in need of much repair especially in the bath room.
Stayed 1 night in Apr 2024

4/10 Poor

Jackie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice breakfast otherwise below par.
Nice looking building in quiet location. Good breakfast served by delightful server. But the evening restaurant wasnt open and the bar closed at 9.30. One man was managing all the hotel reception and bar on his own. His knowledge of bar work was clearly minimal - we had to give step by step instruction on making a G&T, the tonic was flat and the lemon so old it was rock hard. The bed was uncomfortable and the room could do with a critical eye - for example the kettle didnt reach the plug so had to be placed on the floor.
Stayed 1 night in Apr 2024

4/10 Poor

Paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Wouldn’t stay here again.
Terrible issue with the hot water. First night, no bother, 2nd night had no hot water so was unable to shower before going out. Informed the guy on reception as I was going out. Came back three hours later to find he’d been on my room and had left the shower running! It was like a sauna in there - everything was damp! 3rd night and had to run the shower for 20 minutes before the hot water came through. Nobody on reception when I checked out to complain to and despite emailing them I’m still waiting for my invoice. Think I’ll give this place a miss on my twice yearly visits to the area.
Stayed 3 nights in Apr 2024