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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Reception
Standard Room, 1 Double Bed, Accessible, Bathtub
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Nonsuch Park
    ‪3 min drive‬
  • Horton Park Golf and Country Club
    ‪4 min drive‬
  • Hobbledown
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn London - Sutton by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, (840)
The price is AU$195
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Holiday Inn London - Sutton by IHG

About the area

Epsom

With a stay at Orchid Epsom, Sure Hotel Collection by Best Western in Epsom, you'll be within a 10-minute drive of Chessington World of Adventures and Thames River. .This hotel is 12.1 mi (19.5 km) from Kensington High Street and 6.7 mi (10.8 km) from Hampton Court Palace.

What's nearby

  • Hobbledown - 6 min drive
  • Epsom Downs Racecourse - 7 min drive
  • Chessington World of Adventures - 8 min drive
  • Hampton Court Palace - 11 min drive
  • Hampton Court - 14 min drive

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel in Epsom with free parking
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Stay in one of 29 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
To-go breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • Free cots/infant beds

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height bed
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash

We should mention

This property does not have elevators

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 125 reviews
Rating 8 - Good. 42 out of 125 reviews
Rating 6 - Okay. 24 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 7 out of 125 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel. Stop for one night on business, parking very good, everything anyone would need is available at the reception area. Will be stoping again several times as we have a project locally.
Stayed 1 night in Oct 2024

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay - ample parking but crammed in tight only real negative.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Stayed 2 nights in Oct 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, property conditions & facilities
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries. The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy. i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have. I would have been better off in a Premier Inn
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024

6/10 Okay

Mark, Harrogate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Business traveller
Breakfast was very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier Inn lookalike. Very clean, friendly staff. Would definitely use again. Great value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Janina

Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

6/10 Okay

Helen

Liked: Staff & service
Some bits of maintenance need attention. Near very busy road but comfortable enough
Stayed 2 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Comfy bed, hot shower and friendly helpful staff. Hotel is a bit dated.
Stayed 1 night in Sep 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orchid near Epsom
A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money
Stayed 1 night in Sep 2024