A stay at Mercure Hotel Erfurt Altstadt places you in the heart of Erfurt, steps from Stadtmuseum and 3 minutes by foot from Kramerbrucke. .This spa hotel is 0.3 mi (0.5 km) from Aegidienkirche and 0.5 mi (0.7 km) from Rathaus.
What's nearby
Kramerbrucke - 3 min walk - 0.3 km
Erfurt Christmas Market - 11 min walk - 1.0 km
Erfurt Cathedral - 12 min walk - 1.0 km
Zitadelle Petersberg - 15 min walk - 1.3 km
Erfurt Exhibition Centre - 7 min drive - 4.6 km
Getting around
Stadion Ost Tram Stop - 5 min drive
Erfurt (XIU-Erfurt Central Train Station) - 9 min walk
Erfurt (ERF) - 19 min drive
Restaurants
McDonald's - 3 min walk
Kurhaus Simone - 3 min walk
Cognito - 4 min walk
Café & Restaurant Nüsslein - 3 min walk
EAT Erfurt - 4 min walk
About this property
Mercure Hotel Erfurt Altstadt
Erfurt hotel in Erfurt Old Town with a full-service spa and a 24-hour front desk
Mercure Hotel Erfurt Altstadt offers 141 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.
This Erfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 141 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, shopping on site, and a banquet hall.
Enjoy a satisfying meal at Zum Rebstock serving guests of Mercure Hotel Erfurt Altstadt. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Zum Rebstock - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Lobby Bar - Onsite lobby lounge. Open select days.
Languages
English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 21 per night)
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 23 per person
1 restaurant
1 bar
Restaurants on site
Zum Rebstock
Lobby Bar
Things to do
Full-service spa
Shopping
Family friendly
Fridge
Conveniences
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Multilingual staff
Business services
Business centre
Computer station
Conference space
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Spa
Sauna
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Fridge
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
LED light bulbs
Phone
Water-efficient showers only
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 23 per person
Self parking fee: EUR 21 per night
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 25 (subject to availability)
Late check-out fee: EUR 25 (subject to availability)
Rollaway bed fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt
Mercure Hotel Erfurt Altstadt Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great.
On-site parking availability is limited.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told.
Room was functional and fulfilled expectations.
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
February
Stayed 4 nights in Nov 2019
6/10 Okay
Verified traveller
Travelled with partner
8 Sept 2019
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.
Stay 3 nights while visiting the Christmas markets. Was a 10-minute walk from the train station and then another 10 minute walk to the Christmas markets and the surrounding area where the main tourist attractions are. The room was very comfortable and the breakfast included was a bonus.