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Great property if you upgrade room. (Some rooms are very basic - no chair / fridge. Loved the pool area!

Good

Quiet decent place. Friendly staff

We really love coming here, but this last time our room was kind of dirty. we come here a couple times a year, but it seems like this time we didn’t get the same kind of service. The people in the dining room were amazing and breakfast was delicious. I wish we had the opportunity to stay again with a room that is a tad bit cleaner. There was hair on my bed and pillows.

We greatly enjoyed the jetted tub in our room, the pool and hot tub (minus pool towels not always restocked), awesome cookies at the front desk, texting for any needs during the stay, nice furnishings, very comfortable bedding, housekeeping, and friendly staff! They were even able to give us a late checkout! Could remedy the noise with rooms that have an adjoining room door, more pool towels, and fulfilling “extra” requests from booking online (like extra towels already in the room). We will come back to stay!

What a wonderful vacation on the lake with friends and family! I cannot say enough positive things about our experience. We were a group of four families with 8 kids and this house was everything we could want in a vacation property and more. This group has vacationed together multiple times in Gatlinburg in large properties and none have measured up to this one! The kids always had something to do with the game room, electronic board game table, fun nooks with checkers and tic tac toe, the lighthouse views, theater room with the most amazingly comfortable recliners and blankets, and more than anything, the heated pool!! The adults loved the pool, hot tub, kitchen amenities, the outdoor fireplace and furniture, and the pool bar area with a great view and awesome place to eat and watch sports! The special touches like multiple power blocks/USB outlets in the bedrooms, great towels and shampoo/conditioner provided, multiple full size refrigerators, dishwashers, sinks, and laundry facilities made the home great for our large group. Any issues we had were solved quickly and immediately by Anthony - he was incredibly responsive and helpful anytime we needed him! Dock access was perfect and it was awesome to be able to fish off the dock and park our boat there. I can imagine in the summer when it’s not too cold to swim in the lake this is a great place to play on the Lily pad! We are already rebooking because we had such a wonderful experience.