We had called this property prior to booking and asked about the amenities they offered, they told us they had a bbq we could use, so we decided to book with other family members and purchase over $150 worth of food to cook there, once getting there we found out the bbq is unusable, even though we had called and asked about this the same day prior to booking. Tried talking to the front desk lady, who was incredibly rude and kept walking away and wouldn’t even help us or communicate with us just told us the manager would be in the next day at 9-10 am. So all of the food we purchased spoiled and was wasted. The next morning after checking out at 10am we went down to speak with the manager we were told would be there, a now different front desk women was there and said the manager was gone getting breakfast, and that we would have to wait she’s not sure when he would be back, even tho he knew we were coming to talk to him at 10 because he was informed the night before about it. The women at the front then proceeded to call the general manager and he refused to speak with us and said he would be there in 10 minutes. We waiting for over 30 minutes and he never showed us and we had all of our children waiting in the car because at this point it was past check out time and we had to leave. Still have not received a phone call even though they said they had our contact info and would be reaching out to us. I would rate this place 0 stars if I could. This property is awful.