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Hyatt House Louisville East

2.0 star property

Photo gallery for Hyatt House Louisville East

Dining
Coffee/tea maker
Lobby
Terrace/patio
Down duvets, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
9315 Leesgate Road, Louisville, KY, 40222
  • Place, Hurstborne Shopping Center
    ‪3 min walk‬
  • Place, Danger Run
    ‪6 min walk‬
  • Place, Hurstbourne Corners Shopping Center
    ‪8 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King Suite)

Coffee/tea maker

Suite, 1 Bedroom (King Suite)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(35 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den Guest)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den Guest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen, Corner

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Corner)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, hydromassage showerhead, free toiletries, hair dryer

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower, Kitchen

Shower, hydromassage showerhead, free toiletries, hair dryer

Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Full Kitchen)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Corner Room, Full Kitchen)

Shower, hydromassage showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Accessible, Bathtub (Corner Room, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property
Marriott Louisville East
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$208
includes taxes & fees
18 Jan - 19 Jan
Marriott Louisville East

About the area

Louisville

With a stay at Hyatt House Louisville East in Louisville, you'll be in the business district, within a 15-minute drive of Louisville Mega Cavern and Hurstborne Shopping Center. .This hotel is 11.3 mi (18.2 km) from Kentucky Exposition Center and 11.2 mi (18.1 km) from KFC Yum Center.

What's nearby

  • Hurstborne Shopping Center - 3 min walk - 0.3 km
  • Danger Run - 6 min walk - 0.6 km
  • Hurstbourne Corners Shopping Center - 8 min walk - 0.7 km
  • Stonefield Square Shopping Center - 4 min drive - 2.4 km
  • Plainview Tennis Center - 7 min drive - 1.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

Restaurants

  • ‪Jason's Deli - ‬16 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Gustavo’s Mexican Grill - ‬8 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Hyatt House Louisville East

Hotel in Louisville with free breakfast and a fitness center
Hyatt House Louisville East offers 127 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 127 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 25 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House Louisville East has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 225 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 225 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Louisville East Hotel
Hyatt House Louisville East Louisville
Hyatt House Louisville East Hotel Louisville

Hyatt House Louisville East Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 834 out of 1005 reviews
Rating 8 - Good. 102 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Zachary

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very friendly and the hotel was extremely, clean. Will definitely stay there again when I come back to Louisville.
Stayed 1 night in Oct 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, breakfast was top notch for a hotel
Stayed 1 night in Oct 2025

2/10 Terrible

Clara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk was very nice the Cleanliness was below 0 and when whom ever came to clean the room to remove dirty blankets that had blood snot and what ever else that was all over the bed they didn’t even bother to leave a clean towel or take the dirty ones.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and dining. Safe and clean hotel. Great breakfast. Would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carolanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My husband and I stayed at your hotel for our anniversary, and unfortunately, our experience was very disappointing due to ongoing air conditioning issues. When we arrived, our room temperature was 79°F. We set the thermostat to 68°F and waited about 30 minutes, but the temperature did not change. We then lowered it to 65°F, but although the thermostat displayed 65°F, the room remained uncomfortably warm. We contacted the front desk and were told that the unit was an “eco AC” system that required time and movement to cool. We understand that, but if the thermostat is incorrectly reading the room temperature, it cannot properly regulate the air. The only solution offered at the time was a fan. After another hour and a half without improvement, I still couldn’t sleep especially uncomfortable since I’m wearing a medical boot. We left the room for a while to cool off and returned just before 1:00 a.m, but it was still hot. I called the front desk again and requested a new room, because I can’t sleep. The new room was somewhat better it was warm (75 degrees) but the temperature began to drop within 15 mins. This experience was extremely disappointing, particularly on what was meant to be a special occasion for us. We pick this hotel for the reviews and not the price. I would have rather stayed in a cheaper hotel where the A/C worked or the front desk move use immediately rather having to sit for hour before moving.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property, awesome room, great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and courteous! Breakfast was amazing and plenty of choices to choose from. Our room was clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 1 night in Sep 2025

2/10 Terrible

Wendy

Didn’t check in, informed at the desk that there would be an additional $100 pet fee Hotels. Com said all fees were included. The Hotel refused to refund and hotels said nothing they could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whirlwind trip

Extremely convenient location on east side, clean room, great breakfast, super nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LynDee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the food at the bar was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable. Great breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Rorey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025