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 Cheltenham •1 Room
 Cheltenham • 1 Room
Book online or call 1800 781 504 Phone Number

Queens Hotel Cheltenham

4.0 out of 5.0
The Promenade, Cheltenham, England 1800 781 504
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Wifi
Pets
Laundry
Smoke Free
24/7 Desk
More
Room type Options Nightly price Book
Photo of room
Classic Double Room, 1 Queen Bed, Ensuite
24 square metres
1 Queen Bed
Room sleeps 2 guests
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Other room types
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Executive Double Room, 1 King Bed, Ensuite
34 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Superior Room, 1 Queen Bed, Ensuite, City View
Room with view
26 square metres
1 Queen Bed
Room sleeps 2 guests
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Photo of room
Superior Suite, 1 King Bed, Ensuite
38 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
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Photo of room
Deluxe Double Room, 1 King Bed, Ensuite
28 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Superior Double Room, 1 Queen Bed, Ensuite
26 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Deluxe Double Room, 1 King Bed, Ensuite, City View
Room with view
28 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-certified hotel with a 24-hour front desk and a restaurant

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Queens Hotel Cheltenham, you'll be centrally located in Cheltenham, within a 5-minute drive of Cheltenham Racecourse and Imperial Gardens. This eco-certified hotel is 0.2 mi (0.4 km) from Cheltenham Town Hall and 0.4 mi (0.6 km) from The Promenade.

Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Queens Hotel Cheltenham

The Promenade, Cheltenham, England GL50 1NN

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 84
  • Number of floors - 4
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • Number of meeting rooms - 1
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Electric car charging station
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Food and water bowls
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Registration desk height (inches) - 1
  • Registration desk height (centimetres) - 3
  • Lift door width (inches) - 1
  • Lift door width (centimetres) - 3

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Queens Hotel Cheltenham offers 84 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • TV size 40
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Emergency pull cord in bathroom
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Victoria's - This restaurant serves lunch and dinner.

The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Bicycle rentals on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of GBP 30 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cheltenham Mercure
  • Hotel Mercure Cheltenham
  • Mercure Cheltenham Hotel
  • Mercure Cheltenham Queen's
  • Mercure Cheltenham Queen's Hotel
  • Mercure Hotel Cheltenham
  • Mercure Queen's Hotel
  • Queen's Cheltenham
  • Queen's Cheltenham Hotel
  • Queen's Hotel Cheltenham
  • Queens Hotel Cheltenham MGallery Collection
  • Queens Hotel MGallery Collection
  • Queens Cheltenham MGallery Collection
  • Queens MGallery Collection
  • Queens Hotel Cheltenham
  • Mercure Cheltenham

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Tourism Programme
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