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Great location near centre of town. Would happily return although the Mercure hotel chain policy of charging for early access to rooms is unfortunately a turn-off. As a consequence I made a decision to spend no additional money in the hotel.
Had a fantastic couple of nights stay here, the staff were lovely and very helpful, room was excellent and the breakfast was out of this world, would definitely stay here again.
Room was average for the price, but in a great location. Special thanks to the person at checkin who provided tips on restaurants and sights in Exeter that was spot on. Sadly I forget her name but she was terrific and helped to make my time in Exeter great.
Check-in was fine and routine, as was checkout. Would stay again if in Exeter
We were so impressed with this wonderful hotel, its professional staff and its proximity to the city centre and train station. Our room was lovely and the staff on reception were so helpful and courteous. We would recommend the hotel.
I booked the room back in April and on arrival I was given a room on the fourth floor up in the roof. That day it was hot and the room was stifling the window only opened a tiny amount and there was only one tiny window. The air conditioning I don’t think was working properly as there was no relief from this and there was no fan in the room!!