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The staff went above and beyond. The food variety and taste were great! The condition of the rooms and furniture need some improvement. All suites are located on the 2nd and 3rd floor, with no elevators, which makes it difficult for guests with disabilities and special needs. Overall, I highly recommend this resort.

We had a great experience at St Regis from staff to the food and hotel itself. We will be back!!!

Very friendly staff. Hotel in good condotion

Amazing

Our stay at this hotel was disappointing. We booked a Family Suite with a mini kitchen, but it was completely unequipped—no pots, pans, or utensils. Additionally we opted for a half-board plan as the hotel did not offer a full-board option. The half-board food was poor, with limited options and mainly local cuisine, unlike the international buffets offered at other hotels. The hotel also lacked basic amenities like WiFi, a hairdryer, and an iron. Being in a remote location, there were no nearby alternatives for dining or services, leaving us reliant on the hotel. On top of that, the safety standards are concerning—my child’s leg fell into an open hole around the swimming pool, causing cuts on his foot. While the swimming pool employees are nice, the safety, food, equipment, and many other aspects desperately need attention. Overall, I would not recommend this hotel based on our experience.