Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
On the beach, white sand
Aerial view
Reception hall
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • All-inclusive
  • Breakfast included
  • Air conditioning

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Martha Brae River
    ‪15 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Falmouth

When you stay at Hotel Riu Palace Aquarelle - All Inclusive in Falmouth, you'll be on the beach and within a 5-minute drive of Martha Brae River. .This all-inclusive hotel is 12.2 mi (19.6 km) from Rose Hall Great House and 5.6 mi (9 km) from Jamaica Beaches.

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk
  • Martha Brae River - 15 min walk
  • Luminous Lagoon - 5 min drive
  • Blue Waters Beach Club - 10 min drive
  • Burwood Beach - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly fun at the beach, with 4 outdoor pools
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 753 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a complimentary water park. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at White Bay, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars and 5 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • White Bay
  • Krystal
  • Napoli
  • Kyoto
  • Steakhouse

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Full-service spa

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 849 reviews" "
Rating 8 - Good. 209 out of 849 reviews" "
Rating 6 - Okay. 88 out of 849 reviews" "
Rating 4 - Poor. 31 out of 849 reviews" "
Rating 2 - Terrible. 43 out of 849 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property,convienent proximity to airport. Wondeful staff, livilyeentertainment
Stayed 1 night in Oct 2024

8/10 Good

Cerise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POSITIVES- My family and I had an amazing stay at the Riu Aquarelle. The resort if fairly new so everything was clean and still in pristine condition. The staff were all very nice and welcoming and willing to help or cater to your needs. The food and drinks were all good and didn't disappoint AT ALL. From the buffet to the jerk hut, it was phenomenal. We dined at the Steakhouse and Asian restaurants and the portions were small and the food was just ok. NEGATIVES- they were small roaches that came into room at night. I understand the Caribbean has little pests sometimes, but it was annoying killing them especially with a toddler running around. The WiFi was ridiculously slow at ALL times. We called concierge about it, and they said they would inform the IT department, but nothing came out of that. Lastly, my mother-in-law fell ill at the airport and was not able to make the trip. We had a separate room paid for her. I have been trying to work with Expedia over the past week to get some type of refund or credit and they have been giving us the run around stating "the approver is not around." I understand there is a cancellation policy in place, but extra considerations should be made in circumstances like this. This experience alone negatively affected our vacay and I would not recommend or return to Riu Aquarelle.
Stayed 5 nights in Oct 2024

8/10 Good

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and dining room staffs was super excellent special thanks.to Chad and Dwayne dinning room supervisor and all the dinning and bar staff who went above and beyond to ensure our stay was superb. What we did like was the inconvenience with the water system there was no water for most.When part we had to call the front desk in order for water to be restored .and frontdesk staff was not friendly to our concern at one point a front desk staff told me i have to understand why there's no water in the stateroom i called again on the first of November because i came in from dinner wanted to take my shower and the staff member answered without stating her name then Hong up the phone on me .
Stayed 4 nights in Oct 2024

6/10 Okay

Camille

Travelled with family
Liked: Cleanliness
Newer property but needs some improvements. Management needs to work on making the restaurant reservation process more seamless. Someone in my party also had issues with room service not coming to clean their room even with signage. The buffet food was okay but could’ve had a more expansive Caribbean selection. Overall my experience was okay.
Stayed 7 nights in Aug 2024

8/10 Good

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new. They just opened in May. We really enjoyed our stay there. Most of the employees were outstanding. I especially want to single out the Kyoto restaurant team. They were outstanding with helping to make our friends 80th birthday party a great success. We felt that the quality of the food certainly has room to improve and some of the buffet employees seemed to be overwhelmed with the amount of work that they had to do. Also, we found it to be almost impossible to get a reservation at one of the restaurants. They need to have more restaurants or make them bigger so they can accommodate more diners. I feel that most guests don’t want to have to eat at the buffet every night.
Stayed 3 nights in Oct 2024

8/10 Good

Nekesha

Liked: Staff & service, property conditions & facilities
Food can be better
Stayed 2 nights in Oct 2024

8/10 Good

Saneca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was underwhelming.. walking to the rooms felt like walking in a big warehouse. Was however clean and food was ok.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mya

Stayed 5 nights in Oct 2024

10/10 Excellent

Richette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice jotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

8/10 Good

Tayshah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Told them about the staff door waking me up at 4 in the morning when staff coming in for 4 days and they did not fix it just got run around
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice and clean. Not enough Jamaican food. Loved the beach and pool area. Would recommend this place. Definitely going back in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Davia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an absolutely wonderful time. Amazing food at the buffet, excellent service, well-maintained grounds, absolutely stunning decor, great evening entertainment. There are rocks in the water at the beach, so careful of those (would recommend water shoes). They won't necessarily have all the daytime events that are on the schedule, it's based on how many people show up, so my husband was very disappointed that there was no connect 4 tournament. Overall amazing stay, would recommend and would visit again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Markita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I enjoyed my stay at Riu other than my excursion time being changed without me knowing and some of the employees attitudes at the restaurants could’ve been better .
Stayed 3 nights in Oct 2024

10/10 Excellent

joseph

Stayed 5 nights in Aug 2024

10/10 Excellent

Romaine

Stayed 6 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing. I went for my boyfriends birthday and the decorated our room without me having to ask. It was beautiful and very thoughtful. The only thing i did not like was the hall ways were very dark. They need lightning in the halls and the elevator had no air conditioning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Justice

Stayed 4 nights in Sep 2024

6/10 Okay

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Adam

It was simply fantastic. I didn’t wanna leave.
Stayed 4 nights in Oct 2024