6/10 Okay
Maureen
Travelled with partner
23 Sept 2024
Liked: Staff & service
Disliked: Cleanliness
The front desk staff Aaron was great. The breakfast lady Dorothea was great. The only complaint I have is the cleaning service. The cleaning staff does not clean rooms or give towels for the next day. Every time I stay at hotel, we have to go to front desk and ask for towels, Toliet paper, soap, ect. We were told cleaning staff only does rooms every couple days unless requested. I always request towels to be put in room, however they never do their jobs. Hard to believe that this is Hilton property. The only reason we stay at hotel are because of the employees mentioned above. I actually saw the front desk employee Aaron cleaning rooms so the rooms could be rented!!!! Covid is over so this hotel needs to start holding cleaning staff management and hotel management accountable!!!
Maureen
Stayed 2 nights in Sep 2024