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 Carcassonne •1 Room
 Carcassonne • 1 Room
Book online or call 1800 781 504 Phone Number

Best Western Plus Le Donjon - Coeur de La Cite Medievale

4.0 out of 5.0 Top Property
2 Rue du Comte Roger, Carcassonne, Aude 1800 781 504
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Wifi
Pets
Business
Laundry
24/7 Desk
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Room type Options Nightly price Book
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Superior Double Room
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Junior Suite
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Superior Triple Room
3 Twin Beds 1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Family Room
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Classic Room
15 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
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Superior Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, steps from Aude Gate

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
24-hour front desk

With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Château Comtal.

Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.

Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.

Languages spoken

  • English

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Best Western Plus Le Donjon - Coeur de La Cite Medievale

2 Rue du Comte Roger, Carcassonne, Aude 11000

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 61
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Parking (limited spaces)
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Electric car charging station
  • Banquet hall
  • Uncovered parking
  • Secured parking
  • Food and water bowls
  • Number of stairs to reach property 4

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Parking

Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Individually decorated
  • TV size 23
  • TV size (measurement) inch
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Brasserie Le Donjon - Onsite brasserie.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Ecotours nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 4:30 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 12 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

Children stay free

Noise-free rooms not guaranteed

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 12

Guest will receive an email before arrival 7 days

Contactless check-in is not available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Contactless check-out is not available

Cashless transactions are available

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Uncovered valet parking fee: EUR 22 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Donjon
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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