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Room type Options Nightly price Book
Deluxe Double or Twin Room, Ensuite, Hill View
35 square metres
1 Twin Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Family Suite
40 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Royal Suite
110 square metres
1 King Bed and 4 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Double or Twin Room, 1 Bedroom, Hill View
35 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite
60 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Double or Twin Room
35 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale spa riad, walk to Blue Gate

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Laundry facilities
Babysitting or childcare (free)

With a stay at Riad Authentic Palace & Spa in Fes (Fes El Bali), you'll be within a 15-minute walk of Blue Gate and University of Al Quaraouiyine. This upscale riad is 1.5 mi (2.4 km) from Royal Palace and 1.8 mi (2.9 km) from Borj Fez Mall.

Make yourself at home in one of the 13 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and minibars, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a seasonal outdoor pool. This riad also features complimentary wireless internet access, concierge services, and free babysitting. Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The riad also offers 24-hour room service. A complimentary continental breakfast is served daily from 8:30 AM to 10:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Fes? This riad has 4090 square feet (380 square meters) of space consisting of a conference center and 13 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Hair salon
  • Concierge services
  • Total number of rooms - 13
  • Number of floors - 0
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free use of nearby fitness centre
  • Picnic area
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Outdoor seasonal pool
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1819
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 4090
  • Conference space size (meters) - 380
  • Number of meeting rooms - 13
  • Number of indoor pools - 1
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Conference centre
  • Self parking (surcharge)
  • Rooftop terrace
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool sunloungers
  • Free continental breakfast
  • Babysitting or childcare (free)
  • Newspapers in lobby (surcharge)
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Shopping centre on site
  • Art gallery on site
  • Private winery tours
  • Public winery tours
  • Proposal/romance packages available
  • Secured parking
  • Bus station shuttle (surcharge)
  • Gated community
  • Coworking spaces

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Arabic

Parking

Self parking (surcharge)

Room Amenities

Riad Authentic Palace & Spa offers 13 air-conditioned accommodations with private plunge pools and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • Pillow menu
  • TV size 37
  • Private plunge pool
  • Free long-distance calls
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Number of beds 2
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Children's dinnerware
  • Restaurant dining guide
  • Closed-captioned TV
  • Other workout equipment
  • Change of towels: Every number of days 2
  • Change of bed sheets: Every number of days 2
  • Printer
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.

Riad Authentic Palace & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Health or beauty spa nearby

Spa Services

  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Car required

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Riad Fes Alcazar Suites
  • Riad Alcazar Suites
  • Fes Alcazar Suites
  • Authentic Palace & Spa Fes
  • Riad Fes Authentic Palace Spa
  • Riad Authentic Palace & Spa Fes
  • Riad Authentic Palace & Spa Riad
  • Riad Authentic Palace & Spa Riad Fes

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

The seasonal outdoor pool opens in January.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Alcohol is not served at this property.

A car is required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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