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Alexander House And Utopia Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexander House And Utopia Spa

Front of property
Indoor spa tub
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor pool, pool loungers
Garden Suites

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Tulley's Farm
    3 min drive
  • Wakehurst Place
    5 min drive
  • St. Margaret's Church
    7 min drive
  • London (LGW-Gatwick)
    17 min drive

Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy King Room

Comfy King Room

Comfy King Room

  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Suites

Garden Suites

Garden Suites

  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Super King Room

Luxury Super King Room

Luxury Super King Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Ashdown Park Hotel & Country Club

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (472)
The price is AU$484
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Ashdown Park Hotel & Country Club

About the area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. .This luxury hotel is 12.8 mi (20.6 km) from Surrey Hills and 13.4 mi (21.5 km) from Hever Castle and Gardens.

What's nearby

  • Tulley's Farm - 3 min drive - 3.3 km
  • Wakehurst Place - 5 min drive - 5.6 km
  • Standen House and Garden - 6 min drive - 5.3 km
  • Queen Victoria Hospital - 7 min drive - 7.1 km
  • Lingfield Park Racecourse and Golf Club - 13 min drive - 12.3 km

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Red Lion - ‬2 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Farmyard Kitchen - ‬4 min drive

About this property

Alexander House And Utopia Spa

Victorian hotel with 2 restaurants and a full-service spa
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (495 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Alexander House And Utopia Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 422 reviews" "
Rating 8 - Good. 91 out of 422 reviews" "
Rating 6 - Okay. 41 out of 422 reviews" "
Rating 4 - Poor. 31 out of 422 reviews" "
Rating 2 - Terrible. 17 out of 422 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great service. Loved it!
Stayed 1 night in Aug 2024

4/10 Poor

M Mozammel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was far below a 5-star experience
Stayed 2 nights in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Excellent stay. Comfortable room, quality toiletries, air con etc. Spa visit a must. Relaxed dress code. Staff excelent in all areas. Lovely garden and terraced seating
Stayed 2 nights in Aug 2024

8/10 Good

Ms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
Stayed 2 nights in Jul 2024

10/10 Excellent

deborah, boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa hotel. Food go9d not great
Stayed 1 night in Jul 2024

6/10 Okay

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Alexander House
We loved our stay at the Alexander House!! The staff was extremely helpful and kind and it was a very comfortable stay. Thank you!
Stayed 1 night in Jul 2024

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is a good place but it starting to get run down a bit, needs sprucing up to bring back the wow factor it had before
Stayed 1 night in Jun 2024

4/10 Poor

Jack

Stayed 1 night in Jun 2024

8/10 Good

James, Los Gatos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eamonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds and hotel. The spa was fantastic
Stayed 1 night in Jun 2024

6/10 Okay

kwokkei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
Stunning stay start to finish. Spa was beautiful not too busy but enough people for atmosphere. Would highly reccomend this hotel who anyone who likes a touch of class.
Stayed 1 night in May 2024

10/10 Excellent

jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location grwat facilities staff are very helpful 😀
Stayed 1 night in May 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May Night
What an absolutely wonderful hotel and Spa! We upgraded to Garden Room and this was stunning with balcony. Food was great and reception staff very welcoming and professional!
Stayed 1 night in May 2024

6/10 Okay

Lauren

Travelled with family
Liked: Property conditions & facilities
Very nice property, but considering the price wouldn’t expect to pay to go in the spa. Also tried charging me for the room on my card even tho it had been paid for in advance. Nice place to go, but wouldn’t go again!
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Manage your expectations
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.
Stayed 1 night in Apr 2024