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Hotel Santa Maria Novella

4.0 star property

Photo gallery for Hotel Santa Maria Novella

Exterior
Interior entrance
View from property
Exterior
Family Condo, 3 Bedrooms, City View, Annex Building | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Superior Room, View

View from room

Superior Room, View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 34.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Florence

With a stay at Hotel Santa Maria Novella in Florence (Santa Maria Novella), you'll be steps from Historic Centre of Florence and Basilica of Santa Maria Novella. .This spa hotel is 0.1 mi (0.2 km) from Piazza di Santa Maria Novella and 0.3 mi (0.5 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 12 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Historic Centre of Florence
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 912 out of 1109 reviews
Rating 8 - Good. 142 out of 1109 reviews
Rating 6 - Okay. 34 out of 1109 reviews
Rating 4 - Poor. 14 out of 1109 reviews
Rating 2 - Terrible. 7 out of 1109 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent . Very closed to everything. Walking distance 5/10 min to all the attractions. The breakfast buffet was amazing. I highly recommend this hotel
Stayed 2 nights in Dec 2024

6/10 Okay

FERNANDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel. The staff was very nice and the breakfast was very good. The only thing I did not like was that the room which they showed in the picture was no the room that we received. The room in the photo when we reserved was completely different, inside and also the view of the room which in my opinion is unacceptable. I will not go to this hotel again for this simple reason.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice rooms. Excellent location.
Stayed 1 night in Dec 2024

8/10 Good

horatio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right at the heart of the city with everything within walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Zelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of everything. Great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
A jewel of a small hotel in Florence. Very conformable and perfect location I never stay anywhere else
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beyond my expectations. Loved the experience!
Stayed 1 night in Nov 2024

6/10 Okay

Jillian, Louisville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
property is in nice location, staff is present and helpful. property is very run down, stains on furniture, drapery, table covering....needs a renovation
Stayed 3 nights in Nov 2024

10/10 Excellent

marlo, brooklyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best! Short walk from train and bus stations. Plenty of restaurants in the area and the Santa lounge is really nice! The rooms are spacious and quite unique. Definitely would recommend this hotel !
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well appointed room overlook the piazza
Stayed 1 night in Oct 2024

10/10 Excellent

Myung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except wifi.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building!
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Samuel

Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Evan

Stayed 3 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from our hotel window!
View at daytime! Very comfortable room, high ceilings great bed and showers.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Stayed 4 nights in Sep 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation of this beautiful 17th Century property is beautiful and sympathetic. Staff friendly, chatty. Cannot find a fault. Definitely going back.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Travelled with family
Clean service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Maday

Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, and staff. Just a bit disappointed with the noise outside late night.
Stayed 3 nights in Sep 2024