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Luisa Palace Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luisa Palace Hotel

Outdoor pool
Front of property
Deluxe Triple Room
Beach nearby
Beach nearby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Rua Antonio Heil 566, Canasvieiras, Florianópolis, SC, 88054-001
  • Canasvieiras Beach
    2 min walk
  • Canasvieiras Pier
    2 min walk
  • Cachoeira do Bom Jesus Beach
    19 min walk
  • Florianópolis (FLN-Hercílio Luz Intl.)
    51 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

View from property

Pousada dos Golfinhos

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very good, (141)
The price is AU$112
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Pousada dos Golfinhos

About the area

Florianópolis

With a stay at Luisa Palace Hotel in Florianópolis (Canasvieiras), you'll be within a 15-minute drive of Canasvieiras Beach and Jurere Beach. .This hotel is 10 mi (16.1 km) from Ingleses Beach and 16.8 mi (27.1 km) from Barra da Lagoa Beach.

What's nearby

  • Canasvieiras Beach - 2 min walk - 0.2 km
  • Cachoeira do Bom Jesus Beach - 19 min walk - 1.6 km
  • Jurere Beach - 15 min drive - 5.5 km
  • Brava Beach - 22 min drive - 8.4 km
  • Ingleses Beach - 27 min drive - 16.2 km

Getting around

  • Hercilio Luz Intl. Airport (FLN) - 51 min drive

Restaurants

  • ‪Vila Gastronomica - ‬8 min walk
  • ‪Santo Kanto Resto Bar - ‬19 min walk
  • ‪Buono Beach Restaurante - ‬19 min walk
  • ‪Focaccia Express - ‬2 min walk
  • ‪Terra Santa Restaurante - ‬9 min walk

About this property

Luisa Palace Hotel

Hotel with free breakfast, steps from Canasvieiras Beach
Luisa Palace Hotel offers 40 accommodations with minibars and safes. This Florianópolis hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 40 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and safes.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Enjoy a satisfying meal at Luisa serving guests of Luisa Palace Hotel. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk and multilingual staff.
Guests are offered a complimentary buffet breakfast.
Luisa - This restaurant serves dinner only.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • 1 restaurant

Restaurants on site

  • Luisa

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between May 4 and November 01.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Luisa Palace
Luisa Palace Florianopolis
Luisa Palace Hotel
Luisa Palace Hotel Florianopolis
Luisa Palace Hotel Florianopolis, Brazil
Luisa Palace Hotel Hotel
Luisa Palace Hotel Florianópolis
Luisa Palace Hotel Hotel Florianópolis

Luisa Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 70 reviews" "
Rating 8 - Good. 21 out of 70 reviews" "
Rating 6 - Okay. 15 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 5 out of 70 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Average
It was okay. The rooms are small but at least the air conditioning works really well. Not many amenities, bare minimum hotel. Rooftop pool was nice and had a good view. The customer service was so so, sometimes the staff acted like we were bothering them, like by asking for a taxi. I don't think I would go back.

4/10 Poor

Alan from SP

Disliked: Cleanliness, staff & service, room comfort
Deception
- Staff needs much more training. - They tried to force us to move to another hotel of the same company, some blocks away, saying that there was a problem with our room and we lost almost two hours discussing. - They said it was Orbitz fault and I said I didn't care at all and I wouldn't stay in a different hotel (which, by the way, was cheaper and far from the sea). - They tried to do the same thing with another couple at the same time. - Breakfast was regular. - The cleaning service wasn't good. The room is clean, but the lady forgot many times to replace towels and she also ate some of our chocolates. - Parking is free, but the capacity is only for 5 cars (out of almost 60 rooms in the hotel). - Location is good, but not awesome. Next time I'll try Jurerê Internacional. - Nevertheless, Florianópolis is a very nice city and I intend to go back. - Since the problem with Luisa Palace is much more related to the staff and management, rather than the structure or location, they can improve, but they have to invest A LOT on training programs for their employees.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Maico

Liked: Cleanliness, staff & service, property conditions & facilities
Internet não funciona.
A internet simplesmente não funciona, terrível, perdi um dia de trabalho, lenta e instável.
Stayed 1 night in Jan 2024

10/10 Excellent

Delson Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Muito bom hotel, próximo a praia. Recepcionistas atenciosos, limpeza e quarto confortável e bom café. Não tem garagens no hotel, mas oferece estacionamento em uma quadra e meia de distância ,pago.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Não gostei da umidade e cheiro de mofo no banheiro o qual não tinha janela para ventilação. A atendente Michely foi muito simpática e prestativa nos ajudando sempre que solicitada.
Stayed 1 night in Mar 2023

4/10 Poor

Tatiane

Stayed 2 nights in Feb 2023

10/10 Excellent

Aline França

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Adorei, atendimento maravilhoso, quarto aconchegante e confortável. A localização é ótima, bem próximo a praia. O café da manhã é simples, mas bem feito e gostoso. Valeu a pena a estadia, gostei muito. Recomendo.
Stayed 4 nights in Dec 2021

10/10 Excellent

PAULO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência
Ótima localização, próximo à praia, café simples e suficiente, excelente atendimento.
Stayed 1 night in Nov 2021

8/10 Good

Ana C B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devido a pandemia fomos transferidos para outro Hotel da rede Mar de Canasvieiras. O que não comprometeu em nada minha estada. O único ponto que a rede precisa melhorar é o sinal de Wi-Fi nos quartos.
Stayed 7 nights in Apr 2021

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

8/10 Good

Rafael

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2020

10/10 Excellent

Raul Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente
O atendimento é excelente funcionários atenciosos, Thallys e Catarina são uns amores, estão de parabéns por todo cuidado e atenção com os hóspedes.
Stayed 8 nights in Dec 2020

8/10 Good

Kerolaine

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Dec 2020

10/10 Excellent

Evelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpo e confortável
Estadia muito confortável e a limpeza é ótima e os atendente são muito educados e prestativos. Com certeza voltarei a me hospedar aqui.
Stayed 10 nights in Dec 2020

10/10 Excellent

Joao Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muoto bom hotel .
Stayed 3 nights in Dec 2020

10/10 Excellent

Nélida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La higiene, la atención del personal es excelente y el desayuno muy bueno. Fue un placer mi estadía en Luisa Palace Hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ANTÔNIO EUSTÁQUIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war gut. Das einzige Manko war, dass nur ein Mitarbeiter Englisch gesprochen hat.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war sehr angenehm. Sehr positiv war die Nähe zum Strand. Allerdings ist die Verständigung ohne Portugiesisch-Kenntnisse schwierig, da nur zwei Mitarbeiter Englisch gesprochen haben.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
muito bom
Atendentes muito prestativos, tudo limpo. Ótimo custo benefício
Stayed 1 night in Dec 2018

2/10 Terrible

purificacion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
estaba cerrado me arruinaron las vacaciones
estaba cerrado me arruinaron las vacaciones y eso que llame 3 veces antes de vencer el plazo para anular la reserva en ningún momento me dijeron que estaba cerrado me nos mandaron a otro hotel nada que ver el desayuno muy malo todo desastroso