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Grand Burstin Hotel Folkestone

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Burstin Hotel Folkestone

View from room
Reception
Coffee shop
Indoor pool
Theatre show

Reviews

6.6 out of 10

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    1 min walk
  • Folkestone Beach
    6 min walk
  • Leas Lift
    7 min walk
  • Lydd (LYX)
    42 min drive

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property
The Southcliff Hotel
Parking included
Free WiFi
Business services
Housekeeping
3.7 out of 5, Good, (917)
The price is AU$106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Southcliff Hotel

About the area

Folkestone

When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Port Lympne Wild Animal Park and Gardens. .This hotel is 10 mi (16 km) from Dover Eastern Docks Ferry Terminal and 0.1 mi (0.1 km) from Folkestone Harbour.

What's nearby

  • Folkestone Harbour - 1 min walk - 0.1 km
  • Folkestone Beach - 6 min walk - 0.6 km
  • Leas Cliff Hall - 12 min walk - 1.1 km
  • Sandgate Beach - 17 min walk - 1.5 km
  • Dover Western Docks Cruise Terminal - 11 min drive - 12.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels. Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.6
Rating 10 - Excellent. 296 out of 1197 reviews" "
Rating 8 - Good. 302 out of 1197 reviews" "
Rating 6 - Okay. 238 out of 1197 reviews" "
Rating 4 - Poor. 150 out of 1197 reviews" "
Rating 2 - Terrible. 211 out of 1197 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn't clean had to ask the receptionist to clean it again and also found dog hair on the bed
Stayed 4 nights in Aug 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Value for money
Two motorcyclist stopped one night on the way back home from Austria to mid wales. The hotel looks a bit tired on the inside but was clean and acceptable and value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice comfortable room, although we were given a family room, but feel it would’ve been a little small as a family room. The room was clean. The hotel is nice and central to local attractions and buses. Stayed a few times already and would stay again. Staff were friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

MD TAJMIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was good . The room was good with all the basic amenities and a wonderful sea front view . The only thing was the bed felt a bit to small for two people. I am hopeful the hotel authorities will look into it. Looking forward to coming back again 😇
Stayed 1 night in Aug 2024

4/10 Poor

Monika

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The best is the location, however that's it! The staff are rude and blaming visitors for keeping access cards near phones, while it isn't true! Every day we had to go to reception to get cards changed as it didn't work. Funnily this happened after checkout times each day,though we had 10 days stay. Also the room had only one plug and when asked for extensions they asked me to buy it. I had to charge from coffee shops as we did not have more than one plug in the room. They are far from knowing what customer service means as no apology whatsoever. No name badge either so hard to even complain. Hotel full of dogs who constantly barking so you can forget the good night sleep. Water not going down from bath, window is so steamed up that can't even see outside. I would never book a hotel in Grand Burstin, needs serious improvement!
Stayed 2 nights in Aug 2024

10/10 Excellent

tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

2/10 Terrible

Hristo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience
Was not good. From check in to checkout we was surprised by conditions and hidden costs. Internet is paid. In the room you need to pay for every single device. Pool is extra pay. Beer on bar is flat . Cleaning only if requested 24h prior. Room was very noisy and wake up 4am. Only liked the view to the sea.
Stayed 6 nights in Jul 2024

2/10 Terrible

Julia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not great!
Very tired hotel. Bed was very uncomfortable. Our room was at the back and could hear an annoying noise all night plus emptying of the glass skips very early in the morning. The cold water tap couldn't be turned off so ran all night. Shower temperature was difficult to maintain.
Stayed 1 night in Aug 2024

4/10 Poor

Antony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Aug 2024

8/10 Good

Paul

Burstin with Pride!
It was great for the price. Sash windows were dirty and would not open properly. The bed was good and bathroom excellent. Tea making facilities were welcome. Nice atmosphere in the bars and music room.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for a night before heading to the Shuttle for trip to Copenhagen. Nice room with huge bed
Stayed 1 night in Aug 2024

6/10 Okay

Felicity

Travelled with partner
Liked: Staff & service
Well located with great views. Very basic overall, but clean and convenient. The parking can be quite tricky on summer weekends, and we got parked in, but the duty manager was REALLY helpful in sorting out the problem. Would use again.
Stayed 1 night in Aug 2024

2/10 Terrible

Katy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed - wouldn't stay again
Slapped with an additional £5 per night parking charge which I was not expecting. The bays also appear to be quite narrow. Hotel corridors stank of cigarette smoke
Stayed 1 night in Jul 2024

10/10 Excellent

Najebullah

It’s was great place
Stayed 1 night in Aug 2024

8/10 Good

Zornitsa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
The Britannia style! Good location!
Stayed 1 night in Jun 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay but keys kept running out
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
We were pleasantly surprised by this lovely hotel.roim was great with a balcony and sea views,staff were very friendly and good was great too. The evening entertainment was good as was bingo. The hotel faces the harbour with spectacular views,and in general everyone was friendly. We signed up before we left to brittania hotels and booked another stay with some great deals.
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Jun 2024

2/10 Terrible

Matt

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nonstop noise all night. Constant banging of doors. Meant to be a work booking so in a quiet area of the hotel, was the opposite. Room above and next door were up till 4am. Worst nughts sleep I've had at any hotel for a long time.
Stayed 1 night in Aug 2024

6/10 Okay

Perry

Travelled with partner
Liked: Staff & service, amenities
Very large.conveniently placed hotel,right on the harbour,faded grandeur!
Stayed 1 night in Jul 2024

2/10 Terrible

Heike

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't pick a place by parking abilety.
The hotel was rather overused and the smell of damp and old was rather potent . The reception staff was helpfull but you could see the consistent flow of guests was stressfull for them. The room was first floor above the entertainment area and the bright outside hotel lights even with closed curtain was bright as a day. Clean linnen and towels , didnt have the heart to check the matress. It was just 1 night to get some sleep. The beach was a stark eye opener to modern day Uk. I must be honest i would never go back for a stay in Folkestone , neither the hotel. Sad it once was a nice spot in the Uk. Parking was great , i didnt take pictures. It is what it is no need to rub it in
Stayed 1 night in Jul 2024