6/10 Okay
sarah
Travelled with family
21 Oct 2024
Liked: Room comfort
Disliked: Cleanliness
Please disclose all fees.
The room I booked is not what I received. When I checked in their we additional fees on top of the fees I had to pay on property. I had called earlier in the day to verify what i would be paying and they said what was onnthe hotels.com invoice would be it. They did not say on top of the resort fees I would have a parking fee. I do not mind to pay it but they n3ed to be up front with it. I live in Orlando and Inunderstand resort fees and parking fees, they just need to be clear with it.
The floor in the room was very dirty. We had to walk around with a towel otherwise your feet would be black from the dirt. It wasnt just sand, it was dirt. The breakfast buffet is only open from 8-9, and they actually quit accepting people at 8:50. I had booked this months ago for the Taylor Swift concert. The location is the only plus side to this. Very walkable to the boardwalk and good luck finding parking.
sarah
Stayed 2 nights in Oct 2024