2/10 Terrible
Antanaja
Travelled with family
17 Jan 2025
Disliked: Staff & service, amenities
This place is ridiculously un helpful. They have someone behind the desk that’s not willing to help customers. I made a reservation for my mother and niece and paid for it because I wasn’t at check in he wouldn’t help them. He was yelling at my niece to let me know to go to site where I made the reservation and change it to my mother’s name. He didn’t know what he was talking about because when I tried I couldn’t. If there’s a problem you don’t talk to the person there’s a kiosk. if someone’s in front of you good luck you’ll be there forever. I tried to get a refund and they declined me because I didn’t cancel in time. My niece felt unsafe a bunch of men were hanging out in the lobby. She didn’t think they were staying there. Just not a good place to stay.
Antanaja
Stayed 3 nights in Jan 2025