The Garden Hotel Guangzhou - Staff Available in 11 Languages

5.0 star property

Photo gallery for The Garden Hotel Guangzhou - Staff Available in 11 Languages

Garden 66  Non-Smoking Twin Bed
Premium bedding, minibar, in-room safe, desk
Outdoor pool
Sundeck
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
368 Huanshi Dong Lu, Guangzhou, Guangdong, 510064
  • China Plaza
    ‪18 min walk‬
  • Yuexiu Park
    ‪2 min drive‬
  • Guangdong Provincial Museum
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪43 min drive‬

Room options

Kapok 66 Non-Smoking King Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden 66 Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Garden 66 Non-Smoking Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Garden 66 King Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

E500 Non-Smoking King Bed Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden 66 Non-Smoking King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

E500 Non-Smoking Twin Bed Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Kapok 66 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Premier Non-Smoking Twin Bed Room

  • Sleeps 3
  • 2 Large Twin Beds

Garden King Bed Executive Suite

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Twin Bed Executive Suite

  • 96 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Kapok 66 Twin Bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Kapok 66 Non-Smoking Twin Bed

  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

Garden Non-Smoking Twin Bed Executive Suite

  • 96 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier King Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Garden Non-Smoking King Bed Executive Suite

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

Premier Non-Smoking King Bed Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

E500 King Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

E500 Twin Bed Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Guangzhou

With a stay at The Garden Hotel Guangzhou - Staff Available in 11 Languages, you'll be centrally located in Guangzhou, a 3-minute drive from Beijing Road Pedestrian Street and 13 minutes from Canton Fair Complex. .This luxury hotel is 13.8 mi (22.3 km) from Chimelong Paradise and 4.1 mi (6.6 km) from Shangxiajiu Pedestrian Street.

What's nearby

  • Yuexiu Park - 2 min drive
  • Guangdong Provincial Museum - 3 min drive
  • Beijing Road Pedestrian Street - 3 min drive
  • Guangzhou Zoo - 3 min drive
  • Haizhu Wholesale Market - 6 min drive

Getting around

  • Ouzhuang Station - 9 min walk
  • Guangzhou Railway Station - 11 min drive
  • Baiyun International Airport (CAN) - 43 min drive

Restaurants

  • ‪Buongiorno Italian Restaurant - ‬2 min walk
  • ‪表兄港式茶餐厅 - ‬1 min walk
  • ‪清和茶坊 - ‬2 min walk
  • ‪美而廉茶餐厅 - ‬7 min walk
  • ‪陆街咖啡 - ‬1 min walk

About this property

The Garden Hotel Guangzhou - Staff Available in 11 Languages

Luxury hotel connected to a shopping center in Yuexiu with 9 restaurants
The Garden Hotel Guangzhou - Staff Available in 11 Languages offers 828 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 828 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including outdoor tennis courts, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Waterfall Restaurant瀑布餐厅, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Waterfall Restaurant瀑布餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
Peach Blossom桃园馆 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Japanese By The Pond庭日本餐厅 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Lai Wan Market荔湾庭 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Connoisseur名仕阁 - This restaurant specializes in French cuisine and overlooks the garden. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: CNY 228 for adults and CNY 159.6 for children
  • 9 restaurants
  • 24-hour room service

Restaurants on site

  • Waterfall Restaurant瀑布餐厅
  • Peach Blossom桃园馆
  • Japanese By The Pond庭日本餐厅
  • Lai Wan Market荔湾庭
  • Connoisseur名仕阁

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 10

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 292.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 159.6 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 380 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Garden Guangzhou
Garden Guangzhou Hotel
Garden Hotel Guangzhou
Guangzhou Garden
Guangzhou Garden Hotel
Guangzhou Hotel Garden
Hotel Garden Guangzhou
Hotel Guangzhou Garden
Garden Hotel
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou Staff Available in 26 Languages

The Garden Hotel Guangzhou - Staff Available in 11 Languages Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamil

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience at this hotel during my first visit to China. It’s very foreigner-friendly, with staff who spoke English and were both kind and professional throughout my stay. I would definitely recommend it to other first-time visitors to China. However, I did have an issue during check-in. The staff initially wanted to charge me for the minibar without informing me upfront. It wasn’t until I questioned the unusually high deposit charge that they explained it was for minibar usage. I asked them to remove it, so I’d recommend double-checking your deposit charges during check-in to avoid any surprises. On a positive note, the hotel also has a museum, which is a great feature to explore during your free time. Overall, it was a wonderful stay, and I’d happily return!
Stayed 12 nights in Oct 2024

8/10 Good

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 2 nights in Oct 2024

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

8/10 Good

parminder

Business traveller
Staff is nice and cooperative
Stayed 4 nights in Nov 2024

8/10 Good

nagib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the worst WiFi I have experienced. Doesn’t help when you are there for business. Will have to re consider future stays.
Stayed 3 nights in Oct 2024

10/10 Excellent

zhaoming

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean. My favorite hotels in Guangzhou
Stayed 4 nights in Nov 2024

10/10 Excellent

Bader

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. rooms are clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Vonica

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at The Garden Hotel Guangzhou, I was really surprised that how friendly the staff were; other than the cleanness of the place, staff are well trained. They were quick, hard working, helpful, friendly and efficient as the hotel was jammed due to the exhibition time during my stay; it further surprised me was that most of them speak English! I would love to stay there again when I go to Guangzhou again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

GHYLA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Excelent!! Very good internet!! Room very nice and confortable!! The shower is amazing!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

10/10 Excellent

behrooz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 11 nights in Oct 2024

8/10 Good

kevin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and very welcoming. 3 different locations for breakfast as it can get busy however issues are with the rooms. There is no privacy between bed and toilet or bath for a twin. So if sharing with a friend a twin room there is only one glass that slides for the toilet and then the same glass that slide for the shower and that’s it no where to change in private. Basin is outside so if one is sleeping another getting ready the entire room is disturbed. The more expensive rooms has a frosted glass partition separating the bedroom but nothing that will stop seeing through. Be comfortable with who you are willing to show your skin with.
Stayed 4 nights in Oct 2024

8/10 Good

assem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 4 nights in Oct 2024

8/10 Good

Dirar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Bone

Liked: Cleanliness, staff & service, amenities
Rooms a bit old , breakfast needs a massive upgrade. Coffe served in cardboard cups, no spoons to mix sugar , they offer plastic straws. It’s unbelievable how they are so off on the detail which costs nothing.
Stayed 1 night in Oct 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Garden. Rooms and hotel are great, area around hotel has lots to see and eat. Will continue to stay here in the future.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness
Its a great hotel, the staff are very pleasant & mean well, it could be more efficient but that’s what I have found in China, have to stick to the rules
Stayed 5 nights in Oct 2024

10/10 Excellent

zhaoming

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will go again
Stayed 6 nights in Oct 2024

10/10 Excellent

ULRIC

Liked: Cleanliness, staff & service
AC vents in room to be cleaned often. Got respiratory and flu like sickness during my stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ezgi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is getting older and definitely needs refreshing; the first room I had was first of all dirty (cleaning was much better in the past) and there were hair on the table which also had some water damage and not fixed, they have covered it with some magazines. Within hours of check in, it started to drip from the bathroom ceiling into the bathtub so they had to change my room. The second room was similar, not that great of a cleaning, furniture a bit run down, bathroom needs renewing. Breakfast on 30th floor is definitely better than the 1st floor; that was the only reason I booked this hotel, a good breakfast but it won’t be enough for future trips. They have a noodle restaurant on the first floor, adjacent to the lobby which is a good addition for people who want a quick lunch or dinner. Generally food quality of the hotel is the best thing here. The management should consider renewing the facilities as soon as they can while the food will not save the day much longer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lyonor

Stayed 2 nights in Sep 2024