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Select MS Charles Dickens - Frankfurt

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Photo gallery for Select MS Charles Dickens - Frankfurt

Terrace/patio
Terrace/patio
Lounge
View from room
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
18 Untermainkai, Docked on the river, Frankfurt, 60329
  • Frankfurt Opera House
    ‪2 min walk‬
  • Kaiserstrasse
    ‪4 min walk‬
  • Staedel Museum
    ‪8 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double or Twin Room, 1 Queen Bed, River View

  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, River View

  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Frankfurt City Centre

Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (983)
The price is AU$256
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hilton Frankfurt City Centre

About the area

Frankfurt

Located in Frankfurt (Innenstadt 1), Select MS Charles Dickens - Frankfurt is within a 15-minute walk of Römerberg and Frankfurt Christmas Market. .This hotel is 0.8 mi (1.2 km) from MyZeil and 1.5 mi (2.4 km) from Frankfurt Trade Fair.

What's nearby

  • Römerberg - 9 min walk
  • Frankfurt Christmas Market - 11 min walk
  • MyZeil - 15 min walk
  • Alte Oper - 15 min walk
  • Frankfurt Trade Fair - 3 min drive

Getting around

  • Willy-Brandt-Platz Tram Stop - 4 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 10 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Maincafé - ‬7 min walk
  • ‪Main Nizza - ‬1 min walk
  • ‪Babam - ‬4 min walk
  • ‪Bayram - ‬6 min walk
  • ‪Central Grill - ‬5 min walk

About this property

Select MS Charles Dickens - Frankfurt

Hotel with free breakfast, a short walk to Römerberg
Select MS Charles Dickens - Frankfurt offers 76 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna.
Make yourself at home in one of the 76 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a spa tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Frankfurt? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking for EUR 6 per night; discounts available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Spa services
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1184 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Sauna

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Lindleystraße 7.]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that this property is a boat and not a standard hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 6 per night (230 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Select MS Charles Dickens Frankfurt Hotel
Select Charles Dickens Hotel
Select MS Charles Dickens Frankfurt
Select Charles Dickens
Select MS Charles Dickens - Frankfurt Hotel
Select MS Charles Dickens - Frankfurt Frankfurt
Select MS Charles Dickens - Frankfurt Hotel Frankfurt

Select MS Charles Dickens - Frankfurt Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to find entrance no sign on street
Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.
View from the roof of Frankfurt
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !
Stayed 1 night in Jan 2020

8/10 Good

Vipul

Liked: Cleanliness, property conditions & facilities
Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.
Stayed 4 nights in Jan 2019

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankfurt winter break
Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall
Stayed 3 nights in Nov 2018

8/10 Good

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and hospitality great breakfast
The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again
Stayed 3 nights in Dec 2018

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ship in a poor location. Shame..!
Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets
Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.
Stayed 2 nights in Nov 2018

4/10 Poor

Scarlett S

Liked: Staff & service
DO NOT STAY AT THIS HOTEL
hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.
Stayed 5 nights in Nov 2018

10/10 Excellent

Rachel

Wondering what boat and Service
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation, it was a shame the boat had to dock in another port, if it was closer to old town as planned it would have been perfect. The company tried their best to accomodate all their guests with the shuttle service. The man on the desk the night we arrived was super helpful and helped us so much and made it a great stay.
Stayed 2 nights in Nov 2018

2/10 Terrible

Frankfurtdicken, Usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend. If you have reservations I would cancel them. Issues with my late November 2018 stay include: Location: the new location is TERRIBLE. it an industrial/warehouse/shipping area. The city view side of the ship faces a wall. We booked a suite so had about 6 inches space where we could also see care tires. If you are in a standard room - it’s a wall. If you pay extra for river view you get an amazing view of garbage, dirt pile, and warehouses. The company (Y.C.) knew there would be a location change about a week before my stay, and emailed me, promising to make it right by offering 24 hour vip car service. They sent an email apologizing and saying they’d do everything they could to make it right. The boat has historically been in a very convenient (and beautiful park-like location), but was moved to an area with medium pollution and industry. The 24/7 on demand car service was supposed to be an apology. When I went to take advantage, I was told it’s between 7am and 11am and then 4 pm to 10, with limited stops (McDonald’s is one of them) and hourly service. Not on demand and only goes to limited places. It was actually not available when we needed it. We were told where to find the closest train stop or we could “just cancel” (this is after we had stayed one night, with one to go, and wanted to take advantage of this “apology” service). The manager Y.C. was very surly when I reminded him this “vip car” service was an apology for the location change.
Stayed 2 nights in Nov 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best nights in Frankfurt
Wonderful staff, beautiful accommodations, fabulous stay!!! Food was tremendous. Would love to return!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not realise that the hotel was on a ship! :)
Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa hotellupplevelsen i Frankfurt
Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).
Stayed 2 nights in Jan 2019

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supernöjd
Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。 マイン川に浮かぶ船に宿泊したことは、良い思い出です！
Stayed 3 nights in Jan 2019