2/10 Terrible
Jessica
Business traveller
19 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS! ROACHES! DO NOT STAY HERE
BED BUGS, BES BUGS, BED BUGS! The app did not allow me to upload my photos and videos. The management will give you a hard time if you demand a refund! Do not stay here for your health and sanity! As soon as we checked into our room there were 1. No electricity. We had to talk to the person who checked us in to turn them on. As soom as he left and we went back inside our room we saw 2. SEVERAL cockroaches. This should have been the sign for us to leave but it was super late at night and we only needed to stay for a night and be gone early morning. So we washed up and slept. 3 hours later my partner woke up from bite...3. FROM A HORDE OF BED BUGS. It is now 2am. We packed up everything told the manager about the issue, WHO dismissed the fact they have an infestation and did nothing about it. I requested to move to a different floor and room. The rest of the night was us getting rid of the bugs from our clothes and belongings, sealing them in a garbage bag and tossing them out. Changing to fresh clothes and booking a different hotel. DO NOT STAY HERE unless you want to risk bringing bed bugs and pests back home! Along with possibly needed to hire pest control to get rid of any hitchhiking bed bugs that you may have brought home.
Jessica
Stayed 1 night in Nov 2024