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Room type Options Nightly price Book
Premium Room, 1 King Bed
145 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 2 Queen Beds, Smoking
Room with view
31 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom
145 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 2 Queen Beds
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, Accessible
Room with view
31 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Pool View
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite, 2 Bedrooms
1 King Bed and 2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 2 Queen Beds
31 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, Smoking
31 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
Room with view
31 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Smoking, Pool View
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, Pool View
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room
Room with view
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with free valet parking, near Church of Our Lady of Fatima

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

Located in Ciudad del Carmen, Holiday Inn Ciudad del Carmen, an IHG Hotel is in the entertainment district, within a 5-minute drive of Church of Our Lady of Fatima and El Zacatal Bridge. This hotel is 1.7 mi (2.7 km) from Laguna de Terminos and 1.7 mi (2.8 km) from University Cultural Center.

Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy local and international cuisine at Akalan, a poolside family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ciudad del Carmen? This hotel has 118 square feet (11 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Free airport transport
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 148
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 118
  • Conference space size (meters) - 11
  • Number of meeting rooms - 1
  • Free reception
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Banquet hall
  • Vending machine
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Covered parking
  • Uncovered parking
  • Secured parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Holiday Inn Ciudad del Carmen, an IHG Hotel offers 148 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Internet access (complimentary)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • Bathtub or shower
  • Free long-distance calls
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Desk chair

Where to Eat

A complimentary manager's reception is offered each day.

Akalan - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to do

  • Casino nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 390 per pet, per week, plus a deposit of MXN 390 per week
  • Dogs and cats only
  • 3 total pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Heating is not provided. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Events/parties allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Pet deposit: MXN 390 per week
  • Pet fee: MXN 390 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn Ciudad Carmen
  • Holiday Inn Ciudad Carmen Ciudad del Carmen
  • Holiday Inn Ciudad Carmen Hotel
  • Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
  • Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
  • Ciudad Del Carmen Holiday Inn
  • Ciudad Del Carmen, An Ihg
  • Holiday Inn Ciudad del Carmen
  • Holiday Inn Ciudad del Carmen an IHG Hotel
  • Holiday Inn Ciudad del Carmen, an IHG Hotel Hotel
  • Holiday Inn Ciudad del Carmen, an IHG Hotel Ciudad del Carmen

We should mention

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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